Job Description
Customer Service & Showroom Assistant (NSW)
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Location: Prestons, NSW **** (Western Sydney)
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Company: Nikpol Australia
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Job Type: Full-Time, Permanent Role
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Be the Face of Nikpol in Our New Showroom & Trade Counter
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Nikpol is looking for a friendly, professional, and customer-focused Customer Service & Showroom Consultant to join our new Prestons location. This role is perfect for someone who enjoys helping customers, has an eye for interiors, and thrives in a fast-paced environment.
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About Us
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Nikpol is a leading Australian supplier of decorative surfaces, hardware, storage solutions, and Blaupunkt kitchen appliances. We work closely with cabinetmakers, builders, designers, and architects to deliver quality products and reliable service nationwide.
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About the Role
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You will be the first point of contact for showroom visitors and trade customers, providing product advice, processing orders, and supporting the sales team.
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Key Responsibilities
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Greet and assist showroom and trade customers
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Provide product information and recommendations
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Process sales orders and enquiries accurately
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Support phone and email customer service requests
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Assist with product displays and showroom presentation
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Liaise with warehouse and sales teams to ensure smooth order flow
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Maintain high standards of customer experience
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What You'll Need
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Previous customer service or retail/showroom experience (preferred)
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Strong communication and interpersonal skills
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Confident and professional customer-facing approach
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Interest in interiors, cabinetry, or building products (advantage)
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High attention to detail and accuracy with orders
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Ability to multitask in a busy environment
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Basic computer skills (order systems/email)
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What We Offer
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Full time permanent position
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Modern new showroom setting in Prestons
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Friendly, supportive team culture
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Training on products and systems
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Career development within a growing national company
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Competitive salary based on experience
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📌 Customer Service & Showroom Assistant (New South Wales)
🏢 Nikpol
📍 New South Wales