Job Description
Job Title Payroll and Accounts Officer
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Job Type Full-time or Part-time 0.8FTE
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Reports To Finance Manager
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Direct Reports Nil
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Internal
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RelationshipsFinancial
Accountant, Finance Administration Officer & CASO, HR Coordinator
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External
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Relationships
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Third Party Organisations including QLeave, RemServe, various Superannuation
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Location Toowong
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Role Overview
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The Payroll and Accounts Officer supports the effective financial management of BUSHkids through the accurate and efficient
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processing of fortnightly payroll, accounts
payable/receivables,
staff expense claims, credit card reconciliations, and preparation of
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payment runs while ensuring compliance with relevant legislation, awards and policies and procedures.
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The role is also responsible for providing finance administration support to other members of the finance team and contributes to
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effective operation of the organisation through financial controls, reconciliation and stakeholder support.
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All employees are responsible for ensuring their work activities align with the BUSHkids values of:
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Child-focused and family-centred
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Accountable
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Key Performance Deliverables
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Payroll & Employee Entitlements
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Prepare and process fortnightly payroll, including manual calculations where required and upload payroll banking files to CommBiz.
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Complete statutory lodgments that includes PAYG withholding; QLeave portable long service leave (quarterly); prepare, reconcile and submit RemServ deduction lists (fortnightly); Superannuation uploads and reconciliation of superannuation invoices (fortnightly).
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Input Reportable Fringe Benefits Amounts (RFBA) into the payroll system for Single Touch Payroll (STP) reporting and annual payment summaries.
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Ensure accurate recording of wages/payroll and staffing-related financial data through reconciliations, reviews and audit activities.
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Reconcile and processes employee-related financial transactions, including expense claims.
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Maintain the Professional Development (PD) register and monitor expenditure (actuals) against allocated PD budgets for reporting purposes.
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Ensure all employee and payroll-related financial data is accurately recorded, maintained, and reconciled within finance systems ensuring compliance with organisational and statutory requirements with relevant awards, industrial agreements and legislation.
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Accounts Payable & Accounts Receivable
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Set up and process weekly supplier payments via electronic bank transfers and BPAY.
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Prepare and process invoices for supplier payments, employee reimbursements, and other financial disbursements within required timeframes.
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Review and reconcile supplier statements and ensure timely and accurate payment of approved invoices.
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Process IT and telecommunications invoices, including accurate cost allocations.
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Manage the Accounts Receivable (AR) function, including creation and issuance of customer invoices.
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Investigate and resolve invoice discrepancies, pricing issues, and other irregular transactions where required.
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Perform monthly AR ageing analysis/reviews and follow up outstanding balances as required.
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Maintain customer records to support effective customer management and follow up outstanding balances to support timely collection of Accounts Receivable.
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Respond to AP/AR queries in a timely and professional manner, ensuring effective follow-up and resolution.
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Finance Administration & Shared Services Support
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Monitor and manage the finance email inbox.
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Respond to enquiries via telephone, website and email and resolve queries in a timely manner or refer to appropriate staff member.
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Provide reception relief and front office support when required to ensure smooth operation of shared services function.
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Maintain finance systems and workflows in accordance with organisational policies, internal controls, and statutory requirements.
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Participate in projects and other initiatives/duties as required by Line Management.
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Role Accountabilities
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Payroll & Accounts Administration
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Process fortnightly payroll and maintain accurate employee payroll records in line with organisational and statutory requirements.
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Process accounts payable transactions, including reviewing invoices, coding, obtaining approvals, and preparing payment runs.
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Reconcile employee expense claims, credit cards, petty cash, and supplier accounts within required timeframes.
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Maintain accurate financial records, registers, and supporting documentation across finance systems.
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Support month-end finance activities including reconciliations, journals, and reporting preparation.
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Financial Support
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Assist with the preparation of financial information and reports to support organisational operations and compliance requirements.
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Monitor and investigate discrepancies or irregular transactions, escalating issues as required.
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Support audits, acquittals, and other reporting activities through accurate and timely financial administration.
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Stakeholder & Team Support
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Respond to finance and payroll enquiries from employees, suppliers, and managers in a professional and timely manner.
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Contribute to monitoring the finance inbox and ensure follow-up of finance-related matters.
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Work collaboratively with the Finance Team and broader organisation to support effective financial processes and service delivery.
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Improvement
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Contribute to improvements in finance systems, processes, and workflows to enhance efficiency and accuracy.
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Participate in projects and other business initiatives as required.
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It is expected that the following behaviours will be demonstrated by the Payroll and Accounts Officer on a day-to-day basis when performing the key accountabilities of their role.
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CAPABILITY Behavioural Descriptor
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Adaptable
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Works effectively with Finance and Claims Administration Officer in relation to AP/AR functions, petty cash reconciliations, lease management and general finance administration support.
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Actively contributes to finance team objectives, including cross training to build capability and resilience across the finance function.
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Supports the broader finance team and organisation, contributing positively to team outcomes and supporting colleagues when required.
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Adapts to changing priorities and supports organisational initiatives with a positive and solutions focused mindset.
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Attention to Detail
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Maintains a high level of accuracy across payroll, reconciliations, AP/AR functions, and financial records and systems.
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Ensures registers, ledgers, and workflow records are accurate and up to date.
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Applies analytical skills to identify variances and support accurate financial reporting.
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Initiative
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Takes a proactive approach to problem solving and follows through on tasks with minimal supervision.
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Identifies and resolves payroll, accounting, or system issues and investigates discrepancies before they escalate.
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Identifies opportunities to improve finance processes, workflows, and system efficiencies.
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Accountability
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Takes responsibility for completing work accurately, confidentially, and within required timeframes.
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Demonstrates reliability and consistency in meeting operational and reporting requirements.
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Ensures compliance with organisational policies, procedures, and statutory obligations relevant to the role.
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Time Management
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Manages competing priorities effectively to meet payroll, payment and reporting deadlines.
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Organises workload efficiently to ensure recurring and ad hoc tasks are completed on time.
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Responds to changing demands while maintaining accuracy and attention to detail.
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Professionalism
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Handles sensitive payroll and financial information with confidentiality, professionalism, and ethical conduct.
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Acts with honesty, transparency, and fairness in all interactions with colleagues, management, stakeholders, and external parties.
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Maintains a professional and respectful approach when responding to finance and payroll enquiries or resolving issues.
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Role Selection Criteria
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It is expected that a successful candidate for the position of Payroll and Accounts Officer can satisfy the below listed selection criteria for the role.
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Qualifications • Finance and/or Business Administration tertiary qualifications, training and/or relevant professional experience
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Experience • Experience with payroll processing
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Knowledge & Skills
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MS-Office suite, TEAMS experience
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Experience using Employment Hero (highly desirable)
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Varied business systems experience, including experience with Oracle NETsuite (preferable).
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Behaviours
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High attention to detail, accuracy, and applies initiative and strong problem solving skills, working autonomously with minimal supervision.
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Able to manage competing priorities effectively with a deadline driven approach.
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Works collaboratively in a team-oriented mindset.
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Demonstrates integrity, professionalism, and clear communication.
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Other
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Requirements
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Combined NDIS Worker Screening Clearance and Blue Card
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Current C Class QLD Driver Licence
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Proof of Hepatitis B Vaccination status
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Promote a professional and welcoming image for BUSHkids, engaging with all stakeholders respectfully and courteously.
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Uphold BUSHkids' Code of Conduct and ethics, aligning with the organisation's mission and values.
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Interact with BUSHkids staff in a professional and respectful manner, fostering a positive work environment.
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Adhere to BUSHkids policies and procedures and ensuring compliance with Workplace Health and Safety practices.
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Provide clients with prompt and professional service, addressing their needs with courteous attention.
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Maintain strict confidentiality at all times, safeguarding both client and BUSHkids sensitive (personal and health) information.
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Carry out all reasonable directions of the direct Line Manager, to the position as part of the role.
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Use good judgment when sharing information with relevant authorities, ensuring privacy and legal compliance.
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Demonstrate strong interpersonal and communication skills, fostering positive interactions with colleagues and clients.
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Maintain a professional appearance and demeanour, displaying friendliness and courtesy in all interactions.
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Represent BUSHkids with confidence, professionalism, and a positive attitude at all times.
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Perform all duties with diligence, honesty, integrity, and a positive approach, contributing to a team-oriented workplace.
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Display a strong commitment to accuracy, attention to detail, and high-quality work.
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Collaborative approach combined with the ability to work autonomously, balancing teamwork and independence.
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Prioritise and organise tasks effectively to ensure timely completion and meet organisational goals.
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Actively participate in team and staff meetings, contributing ideas and engaging in discussions.
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Demonstrate a commitment to ongoing professional development, attending required training sessions both in-house and externally when required
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Additional Information
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BUSHkids is a not-for-profit organisation, and the ongoing duration of this position is dependent on the availability of continued funding and is at the discretion of the direct manager according to service needs.
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Each staff member will be appointed to the most appropriate classification level based on their experience.
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A criminal history check may be conducted on the successful applicant with the Queensland Police Service.
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A discipline history check may be conducted on the successful applicant.
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All staff are required to complete a six-month probationary period upon commencement of employment.
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All staff are ultimately responsible to the Chief Executive Officer of BUSHkids.
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As BUSHkids is a not-for-profit organisation, participation in fundraising activities may be required.
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BUSHkids enforces a non-smoking policy across all buildings, grounds, and motor vehicles.
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Willingness to travel and stay overnight may on occasion be required for this position.
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Performance Review & Position Description ReviewThis position description serves as a guide to the scope and range of activities and behaviours that are required of the incumbent
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and may change at any time according to the needs and priorities of the company. Any changes to the requirements of the Payroll
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and Accounts Officer position description will be communicated to the role incumbent at such time that a change is made.
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The Payroll and Accounts Officer performance will be reviewed in line with the BUSHkids Performance Plan and Review Procedure
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in accordance with the role expectations communicated in this position description as updated from time to time.
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EMPLOYEE ACKNOWLEDGEMENT
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I acknowledge that I have read and understood the above Position Description and I accept the role and responsibilities contained
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within this position.
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Signed Date
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Name

📌 Payroll & Accounts Officer - Toowong (Brisbane) (Queensland)
🏢 BUSHkids
📍 Queensland