Anticipated End Date:
**********
Position Title:
Account Service Manager Sr.
Job Description:
Account Service Manager Sr.
Anticipated Job Posting End Date: 8/7/2026
Location: This field-based role enables associates to primarily operate in the
field, traveling to client sites or designated locations as their role requires,
with occasional office attendance for meetings or training. This approach
ensures flexibility, responsiveness to client needs, and direct, hands-on
engagement. Alternate locations may be considered if candidates reside within a
commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a
reasonable commuting distance from the posting location(s) will not be
considered for employment, unless accommodation is granted as required by law.
CarelonRx is a proud member of the Elevance Health family of companies.
CarelonRx pairs a strong, clinical-first lens with deep pharmacy expertise to
create solutions that improve outcomes, control costs, and enhance each member's
health.
The Account Service Manager Sr. is responsible for providing highly advanced
account management representation and strategic planning for major accounts and
serves as a lead for assigned accounts and unit.
How you will make an impact:
* Provides strategic planning and account management for large accounts.
* Directs and manages the administration of contractual requirements and
obligations.
* Manages the new and renewal implementation process for accounts.
* Interfaces with operations to ensure smooth delivery of services.
* Maintains ongoing account relationships at multiple levels throughout the
customer's organization.
* Makes recommendations for improvements to meet customers' expectations.
* Develops implementation processes and manages reporting processes to ensure
client retention and high levels of account satisfaction.
* Provides both on-site and off-site account management, which may include
interpreting plan design, researching and resolving phone and written
inquiries, resolving claims, benefit and enrollment issues.
* Presents monthly, ad hoc, mid-year, and annual utilization and benefit
reporting to the broker and client.
* Coordinates open enrollment meetings, renewal process and training sessions.
* Participates in efforts to support standardization across accounts and works
in multi-disciplinary teams to design and implement product and operational
enhancements.
* Provides guidance or expertise to less experienced account service managers.
* Makes routine account visits.
Minimum Requirements:
* Requires a BA/BS and a minimum of 5 years of experience managing business
operations and/or customer relationship; or any combination of education and
experience which would provide an equivalent background.
* Sales license may be required.
Preferred Skills, Capabilities and Experiences:
* PBM experience strongly preferred.




* Ability to travel up to 50% nationally.
* Self funded experience strongly preferred.
* Travels to worksite and other locations as necessary.
For candidates working in person or virtually in the below locations, the
salary* range for this specific position is $91,308 to $156,528
Location(s): California, Colorado, Nevada
In addition to your salary, Elevance Health offers benefits such as a
comprehensive benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to eligibility
requirements). The salary offered for this specific position is based on a
number of legitimate, non-discriminatory factors set by the Company.
The
Company is fully committed to ensuring equal pay opportunities for equal work
regardless of gender, race, or any other category protected by federal, state,
and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the
range of possible compensation for this role at the time of this posting. This
range may be modified in the future and actual compensation may vary from
posting based on geographic location, work experience, education, and/or skill
level. Even within the range, the actual compensation will vary depending on the
above factors as well as market/business considerations. No amount is wages or
compensation until such amount is earned, vested, and determinable under the
terms and conditions of the applicable policies and plans. The amount and
availability of any bonus, commission, benefits, or any other form of
compensation and benefits that are allocable to a particular employee remains in
the Company's sole discretion unless and until paid and may be modified at the
Company's sole discretion, consistent with the law.
Job Level:
Non-Management Exempt
Workshift:
Job Family:
SLS > Sales Support
Please be advised that Elevance Health only accepts resumes for compensation
from agencies that have a signed agreement with Elevance Health. Any unsolicited
resumes, including those submitted to hiring managers, are deemed to be the
property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities
– and making healthcare simpler. We are a Fortune 25 company with a longstanding
history in the healthcare industry, looking for leaders at all levels of the
organization who are passionate about making an impact on our members and the
communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our




strategy but will also lead to personal and professional growth for our
associates. Our values and behaviors are the root of our culture. They are how
we achieve our strategy, power our business outcomes and drive our shared
success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit
increases, paid holidays, Paid Time Off, and incentive bonus programs (unless
covered by a collective bargaining agreement), medical, dental, vision, short
and long term disability benefits, 401(k) +match, stock purchase plan, life
insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as
primarily virtual by the hiring manager, associates are required to work at an
Elevance Health location at least once per week, and potentially several times
per week. Specific requirements and expectations for time onsite will be
discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance
Health. We require all current candidates in certain patient/member-facing roles to
become vaccinated against COVID-19 and Influenza. If you are not vaccinated,
your offer will be rescinded unless you provide an acceptable explanation.
Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified
applicants will receive consideration for employment without regard to age,
citizenship status, color, creed, disability, ethnicity, genetic information,
gender (including gender identity and gender expression), marital status,
national origin, race, religion, sex, sexual orientation, veteran status or any
other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application
process should submit the following form: Accessibility Accommodation Request
Form
[?id=8giMvgesLESaRuvu61vU17EJaA0EP3FIissI8zmZ_NpUNUgyTFRUMkY5NE5JNDFWMkhaUzQxMkJLWS4u&route;=shorturl]
and a member of the team will be in contact. Qualified applicants with arrest or
conviction records will be considered for employment in accordance with all
federal, state, and local laws, including, but not limited to, the Los Angeles
County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review
the education and awareness resources at HB531 | Florida Agency for Health Care
Administration [].
NOTE: Workday keeps job postings active through 11:59:59 PM on the day before
the listed end date. Example: If the end date is 3/13, the posting will
automatically come down on 3/12 at 11:59:59 PM. In other words — the job is
posted until 3/13, not through 3/13.

📌 Account Service Manager Sr. (Sydney)
🏢 Elevance Health
📍 Sydney