Customer Experience Design Lead -- Rapid Sprints (New South Wales)

Customer Experience Design Lead -- Rapid Sprints (New South Wales)

02 Sep
|
Westpac Group
|
New South Wales

02 Sep

Westpac Group

New South Wales

Job Description
Westpac Group in Sydney is seeking a Customer Experience Improvement Manager to run design sprints that rapidly understand the current state experience and design target state journeys. You will work with the Executive Manager and key stakeholders across the Consumer Bank, facilitating workshops, developing concepts and testing with customers and bankers to drive customer-centric improvements.
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The role emphasizes balancing critical delivery with maximum customer impact, in a rapid-paced,

📌 Customer Experience Design Lead -- Rapid Sprints (New South Wales)
🏢 Westpac Group
📍 New South Wales

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