At
Certis Security Australia
, our mission is to make our world
safer, smarter and better.
As Australia's only next‐generation security company operating at scale, we protect some of the nation's most sensitive assets through disciplined operations, strong governance, and highly trusted people.
Job Impact
We are seeking a
NV1‐cleared
Concierge Security Officer
to perform a key frontline role within a professional corporate environment. This position plays a vital role in maintaining a secure, welcoming, and high‐standard workplace where safety and customer experience go hand in hand.
About The Role
As a Concierge Security Officer, you will be the first point of contact for employees, visitors, and contractors. You will set the tone for the site by delivering a skilled and friendly experience, while ensuring access control, safety, and compliance requirements are consistently met.
Location: Sydney CBD
Contract: Casual role working three days per fortnight, plus additional relief shifts as required. Standard shift every Friday, plus every second Thursday, consisting of 12- hour shifts.
Pay Rate: Level 5 pay rate, plus 10% site allowance
NV1 AGSVA clearance is mandatory
Key Responsibilities
Welcome and assist visitors, staff, and contractors with professionalism and a strong customer‐service focus
Manage visitor sign‐ins, access cards, and contractor permits using electronic systems, ensuring accuracy and confidentiality
Handle front desk enquiries, phone calls, and coordination with facilities or building management
Maintain a clean, organised, and professional reception and lobby area
Support day‐to‐day site operations, including room bookings, access requests,



and administrative tasks
Monitor access control systems, CCTV, and alarms, escalating security concerns as required
Conduct patrols, respond to incidents and emergencies, and escort visitors or contractors in restricted areas
Ensure compliance with security procedures and complete incident reports, daily logs, and handover notes
Participate in emergency drills, safety inspections, and audits, reporting hazards or security issues promptly
Essential Requirements
Current and valid NSW Security Licence
Current NV1 AGSVA Security Clearance
Current First Aid and CPR certification
Demonstrated experience with the Gallagher Security System
Proven experience operating access control systems, CCTV, and security reporting platforms
Excellent communication and customer service skills, with the ability to engage professionally with staff and visitors
Professional personal presentation at all times
Full working rights in Australia
Why join Certis
$5,000 Sign on Bonus available! (employees payable in two instalments; completion of 6-month probation and 12 months tenure).
Work within Australia's most secure and sensitive environments
Be part of a high trust, clearance-based workforce
Access ongoing training, career pathways and professional development




Operate in a values driven organisation that prioritises integrity and accountability
Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
Employee benefits such as retail discounts, annual awards, Regular employee engagement survey and a Reward & Recognition Framework
Next Steps
Once you've submitted your application, the next step is to complete a virtual interview with Certis.
This is an important part of our hiring process and must be completed for your application to be considered further.
After you've finished your virtual interview, our hiring managers will review all candidates. If you're successful in progressing to the next stage, we'll be in touch to let you know what's next.
Diversity Statement
Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a
Safer, Smarter and Better
workplace ensures every employee is supported, respected and empowered.
We actively encourage
First Nations and Torres Strait Islander peoples,
veteransand candidates from diverse backgrounds to apply.
Certis Security Australia – Master Licence Details
Sydney Night Patrol & Inquiry Co Pty Ltd
NSW *********
ACT ********
QLD *****
WA SA*****
NT 345
SA ISL ******
TAS ****
Certis Security Australia Pty Ltd
NSW *********
ACT ********
QLD *******
WA SA *****
SA ISL ******
VIC Z*********S
VIC Z*********S
NT ****
TAS *********
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📌 Concierge Security Officer – Nv1 Clearance, $5K Sign-On (Sydney)
🏢 Certis
📍 Sydney