Is Service Desk Team Lead – 12-Month Contract (Sydney)

Is Service Desk Team Lead – 12-Month Contract (Sydney)

02 Sep
|
Bolton Clarke
|
Sydney

02 Sep

Bolton Clarke

Sydney

Bolton Clarke is seeking an IS Service Desk Team Leader to guide a Sydney-based team on a 12-month initial contract.
You will lead first-level technical support, manage incidents, and coordinate with Level 2/3 teams to ensure SLAs and OLAs are met.You will promote ITIL practices, improve service desk processes, and report on performance while partnering with senior IS leaders.
Solid coaching, communication and customer-service skills are essential.
#J-*****-Ljbffr

📌 Is Service Desk Team Lead – 12-Month Contract (Sydney)
🏢 Bolton Clarke
📍 Sydney

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