Job Description
We are seeking an experienced Release Manager to lead and govern end-to-end release activities across multiple environments, including SIT, UAT, Pre-Production (PPT), and Production. The successful candidate will be responsible for release planning, governance, deployment coordination, change management, CI/CD orchestration, and stakeholder communication while ensuring controlled, predictable, and high-quality software releases.
n
This role requires strong collaboration across Delivery, Testing, DevOps, Security, Platform, and Operations teams, with a particular focus on Salesforce release management and deployment automation.
n
Key Responsibilities
n
Release Planning & Governance
n
n
Own and manage the end-to-end release lifecycle across SIT, UAT, Pre-Production, and Production environments.
n
Define release scope, schedules, milestones, and deployment windows.
n
Manage release calendars and coordinate concurrent releases across multiple teams and projects.
n
Facilitate release readiness reviews and support Go/No-Go decision-making processes.
n
Coordinate post-release validation and hypercare activities.
n
n
Release Control & Deployment Management
n
n
Govern release scope, code freeze activities, deployment gating, and promotion controls.
n
Ensure release dependencies, risks, and conflicts are identified and managed proactively.
n
Coordinate deployment execution, rollback planning, and production stabilization activities.
n
Manage environment promotion processes and ensure adherence to controls and compliance requirements.
n
Lead Change Request (CHG) processes and coordinate CAB approvals.
n
Ensure all releases comply with organizational change governance standards.
n




Maintain audit-ready release documentation and approval records.
n
Assess release risks and drive mitigation plans throughout the release lifecycle.
n
n
CI/CD & DevOps Coordination
n
n
Coordinate release activities through CI/CD pipelines using GitLab and Jenkins.
n
Work closely with Development and DevOps teams to manage branching strategies, version control, and release promotion.
n
Ensure deployment automation, release quality gates, and validation controls are implemented and followed.
n
Support automated deployment processes and continuous delivery capabilities.
n
n
Salesforce Release Management
n
n
Manage Salesforce release processes across sandbox and production environments.
n
Coordinate Salesforce deployments using standard deployment and release tooling.
n
Support Release Management activities across Salesforce Core and Salesforce Commerce environments.
n
Partner with Salesforce development teams to ensure controlled releases and environment alignment.
n
Manage metadata deployments and environment promotions using SFDX and related tooling.
n
n
Stakeholder Management & Reporting
n
n
Provide release status reporting and executive-level communications.
n
Facilitate release planning sessions, deployment calls, war rooms, and hypercare governance.
n
Coordinate activities across Delivery, Testing, DevOps, Platform, Infrastructure, Security,



and Operations teams.
n
Ensure visibility of release progress, risks, issues, and dependencies.
n
n
Required Skills & Experience
n
n
8+ years of Release Management experience in complex enterprise environments.
n
Proven experience managing releases across SIT, UAT, Pre-Production, and Production environments.
n
Strong understanding of release governance, deployment controls, code freezes, and release gating.
n
Hands-on experience with:GitLab
n
Jenkins
n
Jira
n
Confluence
n
Terraform
n
Experience coordinating CAB processes, change approvals, and release governance activities.
n
Strong understanding of branching strategies, version control, and environment promotion controls.
n
Experience with deployment automation, rollback planning, and release orchestration.
n
Excellent stakeholder management, communication, and coordination skills.
n
n
Preferred Qualifications
n
n
Salesforce Core experience.
n
Salesforce Commerce Cloud experience.
n
Hands-on experience with SFDX and Salesforce deployment practices.
n
Experience working in Agile, DevOps, and CI/CD-driven environments.
n
Knowledge of Infrastructure as Code (Terraform) and automated deployment frameworks.
n
ITIL Foundation certification or equivalent Change Management experience.
n
n
Key Success Factors
n
n
Ability to manage multiple concurrent releases with competing priorities.
n
Robust attention to detail and risk management mindset.
n
Proven capability to drive cross-functional alignment in large delivery organizations.
n
Experience delivering stable, controlled, and auditable releases in enterprise environments.
n

📌 Release Lead (New South Wales)
🏢 N2S.Global
📍 New South Wales