Job Description
The Royal Melbourne Hospital is one of Australia's leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.
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Admissions Clerk
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Why Join RMH?
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Full time, ongoing opportunity with RMH
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Monday – Friday | Close to Public Transport
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Additional leave | ADO | Salary Packaging
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About The Role
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As an Admissions Clerk, you will often be the first point of contact for patients and their carers at The Royal Melbourne Hospital, providing a professional, caring and customer-focused service.
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You will join the 3 East Admission and Pre-admission Clinic, supporting the coordination of a large and varied patient cohort across the 23-hour Unit, Operating Suites, 3 West Day Procedure Unit, Planned Surgery Booking Office and Bed Assignment, Access & Flow.
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Key Accountabilities
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Welcome patients and carers, providing a caring and qualified first point of contact.
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Coordinate admissions efficiently, escalating issues that may impact patient flow.
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Respond to patient and carer enquiries professionally across phone, face-to-face and electronic channels.
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Coordinate Pre-admission Clinic visits to support smooth and timely patient flow.
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Collaborate with Perioperative Services and RMH teams to support efficient patient care.
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Work safely within scope, contribute to a positive team culture and participate in ongoing learning.
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About You
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You are a calm, friendly and patient-focused professional who takes pride in providing a positive experience for patients and carers. You will bring:
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Excellent communication and interpersonal skills, with a respectful approach to all stakeholders.
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Strong organisation and attention to detail, with the ability to maintain accurate information and databases.




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A collaborative approach and the ability to work effectively in a busy team environment.
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Previous healthcare experience is desirable but not essential.
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A commitment to protected, inclusive and patient-centred care.
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Benefits Of Working At RMH
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Meaningful Work Make a real difference in the lives of patients, families and our community.
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Career Growth Access learning, development, and diverse career opportunities.
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Supportive Culture & Belonging Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
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Innovation Help shape the future of healthcare through research, technology and new models of care.
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World-Class Excellence Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
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Enjoy great employee benefits Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
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Work in the Parkville Precinct Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.
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Our Commitment
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We acknowledge the Traditional Owners of the lands on which we work and are committed to a culturally safe environment for Aboriginal and Torres Strait Islander peoples.
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RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.
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As a leader in healthcare, we are dedicated to fostering a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply and will provide adjustments to support equitable participation.

📌 Admission Clerk (Victoria)
🏢 The Royal Melbourne Hospital
📍 Victoria