Job Description:

If you have strong customer service skills, enjoy building relationships and thrive in a quick-paced, outcome-focused environment, this could be the perfect next step.

Join yourtown's Transition to Work team and transform young lives. You'll provide essential pre-employment support, empowering young people to achieve their career goals and secure meaningful employment. Every day brings new challenges, new opportunities and the chance to make a genuine difference.

your opportunity

As a Job Placement Coach, you will work alongside young people to build confidence, develop practical employment skills and support them into meaningful and sustainable employment. This is a highly rewarding role where you'll coach, motivate and empower young people to achieve goals they may never have thought possible.

No two days are the same. You might be facilitating an engaging Job Club, helping a young person prepare for a job interview, meeting with local employers, celebrating a new job placement or supporting someone to overcome barriers standing in the way of employment.

If you enjoy helping people succeed, building relationships and working towards meaningful outcomes, this role offers the opportunity to create lasting impact every day.

Your role will include:

- Supporting young people to identify their strengths, set realistic goals and develop personalised action plans that build confidence, work readiness and progress towards employment outcomes.
- Coaching and motivating young people to build confidence, independence and workplace readiness.
- Developing personalised employment pathways that support individuals to achieve meaningful outcomes.
- Identifying barriers to employment and working collaboratively to develop practical solutions.
- Promoting participants to employers through reverse marketing and employer engagement activities.
- Supporting young people through recruitment processes, interviews and their transition into employment.
- Working towards KPI's and outcome measures that genuinely change lives.

what we are looking for

We believe great Job Placement Coaches come from all kinds of backgrounds. Whether you've worked in hospitality, retail, customer service, sales, recruitment or another people-focused industry, you understand how to build relationships, solve problems and deliver positive outcomes.

You genuinely enjoy working with people and are motivated by helping others achieve their goals. You're resilient, organised and thrive in a role where no two days are the same.

In addition, you'll bring:

- Exceptional customer service and relationship-building skills, with the ability to connect with people from all walks of life.
- A genuine passion for supporting young people to build confidence,



develop skills and achieve employment goals.
- Strong communication skills and the confidence to engage with young people, employers and community stakeholders.
- A positive, solutions-focused mindset and the ability to navigate challenges with empathy and resilience.
- The motivation to work towards KPIs and employment outcomes, knowing that every outcome represents a positive change in a young person's life.
- Strong organisational and time management skills, with the ability to manage competing priorities in a rapid-paced environment.
- Sound administration and digital skills, with the ability to accurately maintain records and learn new systems and processes quickly.
- Initiative, adaptability and the ability to work both independently and collaboratively within a supportive team environment.
- A high degree of emotional intelligence

Most importantly, you'll be someone who believes in people, celebrates success and is passionate about helping young people build brighter futures through employment.

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

With over 20 years delivering youth specialist employment services, we understand everyone is unique - and so is their journey to finding work. We don't just help with the job hunt. We provide tailored, youth-focused support for young people to get work, skills and practical help to transform their lives.

Realise your potential at yourtown

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

- Salary packaging of up to $15,900 per annum (plus additional meal and entertainment benefits, if applicable), helping you maximise your take-home pay.
- Your choice of either a fortnightly or monthly Rostered Day Off (RDO) to support work-life balance.
- Monday to Friday role with a shared team roster that includes a Thursday evening finish (7:00pm) approximately once per month.
- Access to PayLab, providing discounts and savings on everyday expenses including groceries,



fuel, pharmacy items, travel, clothing, electronics, furniture and more.
- Ongoing professional development opportunities, including internal and external training to support your career growth.
- Free access to LinkedIn Learning, with over 16,000 courses to help you develop new skills and advance your career.
- A workplace that genuinely prioritises employee health, wellbeing and psychological safety.
- Access to our yourWellness program, including complimentary subscriptions to Calm and Centr wellbeing apps.
- Free and confidential Employee Assistance Program (EAP) support for you and your immediate family, providing professional assistance with personal, family, financial and wellbeing matters.
- Access to discounted private health insurance, banking, finance, insurance and superannuation products through our partner organisations.
- A supportive, inclusive and values-driven culture where diversity, cultural capability and belonging are genuinely embraced.
- The opportunity to work for a respected national organisation where your work creates meaningful outcomes for young people and communities.

how to apply

If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.

Click "Apply" to submit your application and take the next step in a career that matters.

Please paste this link into your browser to view the full position description: https://assets.yourtown.com.au/JobPlacementCoachUMG

Contact: Marnie Elliot, Talent Partner on 0434 609 384

We will be reviewing applications as they are received, so please submit applications as soon as possible.

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

Successful applicants must be able to comply with federally funded Department system access requirements, including establishing and maintaining a valid myID account for secure authentication and MUST not be subject to any active NDIS Commission banning orders or legal prohibitions from working within the National Disability Insurance Scheme (NDIS).

At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.

📌 Job Placement Coach - Mt Gravatt (Upper Mount Gravatt)
🏢 yourtown
📍 Upper Mount Gravatt