About the role

Opposite Lock Cardiff is seeking an enthusiastic and customer-focused 4WD Retail Salesperson to join our dynamic team in Cardiff, NSW. This is a full-time position based at our Cardiff location, where you'll be at the forefront of our retail operations. In this role, you'll be responsible for delivering exceptional customer service, showcasing our premium 4WD products and accessories, and driving sales growth. You'll play a vital part in building lasting customer relationships and contributing to the success of our retail business in one of Australia's most vibrant regional markets.

Key responsibilities

1. Greet and assist customers on the retail floor, providing expert product knowledge and recommendations tailored to their needs

2. Demonstrate 4WD vehicles and accessories, highlighting features, benefits and specifications to prospective buyers

3. Conduct needs assessments to understand customer requirements and preferences, ensuring suitable product matching

4. Prepare quotations and negotiate terms to close sales transactions effectively

5. Process sales documentation accurately and efficiently, maintaining meticulous records

6. Build and maintain a customer database, follow up on leads, and cultivate repeat business relationships

7. Stay current with product inventory, pricing, promotions and industry trends

8. Achieve and exceed individual sales targets and performance metrics

9. Provide outstanding after-sales support and handle customer inquiries professionally

10. Collaborate with team members to create a welcoming and productive retail environment

What we're looking for

1.



Proven experience in retail sales, preferably in the automotive, accessories or outdoor equipment sectors

2. Strong knowledge of 4WD vehicles, accessories and modifications (or demonstrated willingness to develop this expertise)

3. Excellent communication and interpersonal skills with the ability to build rapport with diverse customers

4. Demonstrated sales ability with a track record of achieving or exceeding sales targets

5. Customer service excellence and a genuine passion for helping clients find the right solutions

6. Ability to work effectively both independently and as part of a collaborative team

7. Proficiency with retail point-of-sale systems and basic computer skills

8. Professional appearance and demeanour befitting a premium retail environment

9. Valid driver's licence and ability to test drive vehicles safely

10. Flexibility to work retail hours, including weekends and public holidays as required

What we offer

Opposite Lock Cardiff offers a competitive remuneration package including base salary and performance-based commission structures. We provide comprehensive training and development opportunities to support your growth within the automotive and 4WD retail sector.



You'll benefit from a supportive team environment where your contributions are valued and recognised. We offer employee discounts on products and services, opportunities for career progression within the organisation, and a workplace culture that celebrates passion for the 4WD lifestyle. Work-life balance is important to us, and we provide versatile arrangements where possible whilst maintaining excellent service to our customers.

About us

Opposite Lock Cardiff is a leading specialist retailer of premium 4WD vehicles, accessories and modifications. Based in Cardiff, NSW, we are dedicated to serving the 4WD enthusiast community with high-quality products, expert advice and exceptional customer service. Our mission is to empower adventurers and outdoor enthusiasts with the equipment and vehicles they need to explore Australia's diverse landscapes. We pride ourselves on our deep industry knowledge, commitment to customer satisfaction, and genuine passion for the 4WD lifestyle. Our team comprises knowledgeable professionals who are enthusiastic about helping customers find the perfect solutions for their off-road adventures.

Apply now

If you're a customer-focused sales professional with a passion for 4WD vehicles and accessories, we'd love to hear from you. Please submit your resume, a cover letter outlining your relevant experience, and any references to our recruitment team. Join Opposite Lock Cardiff and become part of a team dedicated to delivering outstanding retail excellence in the 4WD sector.

📌 4WD Retail Salesperson (Cardiff)
🏢 Opposite Lock
📍 Cardiff