Eden Ritchie Recruitment are seeking experienced a Business Support Officer to provide high-quality administrative, operational and customer service support within a busy Queensland Government environment.

This role will suit an organised and adaptable administrator who is confident managing correspondence, electronic records, data entry and stakeholder enquiries. Strong attention to detail and experience using SharePoint and electronic file management systems will be highly regarded.

Key Responsibilities

- Coordinate, manage and prioritise incoming case-related correspondence via email and mail
- Scan, process and maintain accurate electronic records and case files
- Create, record and maintain information across relevant systems and databases
- Process finance and accounting transactions in accordance with established processes
- Provide professional administrative and business support across multiple teams
- Respond to internal and external stakeholder enquiries via phone and written correspondence
- Attend meetings, record key information and follow up required actions
- Support procurement of office resources and supplies
- Identify opportunities to improve administrative processes and service delivery
- Contribute positively to business change and continuous improvement initiatives

About You
To be successful, you will ideally demonstrate:





- Strong business administration and data entry experience
- Previous government or public sector administration experience
- Strong customer service and stakeholder communication skills
- Experience with SharePoint, Adobe and electronic file management systems
- Intermediate to advanced Microsoft Word and data entry skills
- Excellent attention to detail and ability to manage competing priorities
- Ability to work autonomously while contributing effectively within a team
- A proactive approach with the ability to adapt to changing priorities
- Strong organisational, time management and interpersonal skills

Please note, due to the nature of the work, the successful candidates may be exposed to confronting or distressing content and should be comfortable working within this environment.

This is a fantastic opportunity to join a supportive government environment and contribute your administration, SharePoint and business support expertise within a varied and meaningful role.

For more information or to discuss the role, please contact Bree Woods on ****@edenritchie.com.au or 07 3230 0***.
Additional information

- Make an impact in a busy, cooperative team
- Build valuable SharePoint and systems experience
- Enjoy variety across admin, cases and stakeholders

📌 Business Support Officer (Brisbane)
🏢 Eden Ritchie Recruitment
📍 Brisbane