About LifeFlight

LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed-wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond. In addition to its lifesaving missions, LifeFlight runs a world-class training academy, equipping aviation and medical professionals with the skills needed for high-pressure environments. Our mission is to provide the highest standard of care and make a real difference in the communities we serve.

About the Role

LifeFlight is seeking a Training & Client Services Coordinator to join the LifeFlight Training Academy, currently based in the Brisbane Airport precinct.

This is a diverse and rewarding coordination role where you'll help deliver exceptional training experiences for our clients and students. You'll be the central point connecting instructors, students, clients and internal teams, ensuring courses are well organised, communication is seamless and training runs efficiently from enquiry through to completion.

You'll also provide administrative support to the Head of the LifeFlight Training Academy while assisting with Academy operations, student administration and routine RTO processes.

In this role, you will:

- Coordinate training delivery by managing course schedules, simulator bookings, instructors, students, facilities, equipment and course logistics.
- Support clients and students by managing enquiries, bookings, quotations, purchase order and invoice tracking, and maintaining skilled communication throughout the training journey.
- Provide executive support to the Head of the LifeFlight Training Academy, including meeting coordination, agendas, minutes, reports, travel and correspondence.
- Maintain training administration by coordinating enrolments, student records, certificates, document control and routine RTO administration while supporting audits and compliance activities.
- Keep Academy operations running smoothly by coordinating facilities, visitor access, supplies, vehicles, equipment and supplier relationships, while assisting with continuous improvement initiatives.
- Support the wider Academy team by providing training administration assistance and cross-coverage during peak periods and planned leave.

This is a permanent,



full-time opportunity to join a collaborative team and play an important role in the continued success and growth of the LifeFlight Training Academy. This role is currently based at the LifeFlight Training Academy in Brisbane, with a planned transition to our new purpose-built LifeFlight Training Academy on the Gold Coast in 2028.

About You

You're an organised, proactive professional who enjoys bringing people, schedules and processes together to deliver outstanding service.

You thrive in a fast-paced environment, enjoy working with a variety of stakeholders and take pride in ensuring every detail is managed. Whether you're coordinating training, supporting clients or keeping administration on track, you're someone who follows through and gets things done.

You'll bring:

- At least three years' experience in administration, coordination, executive support or training operations.
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.
- Strong communication and relationship-building skills, with a genuine focus on client service.
- Confidence using Microsoft 365 and maintaining reports, registers and administrative systems.
- Experience preparing professional correspondence, proposals, meeting papers, minutes and business documentation.
- Sound judgement, discretion and professionalism when handling confidential information.

Highly regarded:

- Experience in aviation, emergency services, simulation or operational training environments.
- Experience working with an RTO, student management or learning management system.
- Project coordination or continuous improvement experience.
- Exposure to commercial administration, client relationship management or business support functions.

If you're looking for a varied and rewarding role where your organisation, coordination and customer service skills directly contribute to delivering world-class aviation training, we'd love to hear from you.

Why LifeFlight?

Meaningful Impact:



Working with LifeFlight Australia provides an opportunity to make a meaningful impact on people's lives. The organisation is dedicated to saving lives, delivering critical care services, and responding to emergencies. Employees can take pride in contributing to a mission-driven organisation focused on making a positive difference in the community.

Collaboration & Support: At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity. By harnessing the power of teamwork and pooling our strengths, we believe we can overcome any challenge, achieve our goals, and find fulfillment in the critical work we do.

Salary Packaging Options: As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses. This includes covering various everyday costs like groceries, petrol, mortgage, rent, and school fees, providing you with added financial flexibility and support.

At LifeFlight, we’re committed to serving all communities across Queensland and beyond. We encourage Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply. We value the unique perspectives and experiences that diversity brings to our team and the communities we support. This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experiences we would love to hear from you today.

Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment. This position is only open to Australian Citizens, Permanent Residents, or those with unrestricted work rights in Australia. Applicants who do not meet these criteria will not be considered.

Applications will be reviewed as submitted and we will be conducting interviews throughout the process.

Applications close on Thursday, 17 September 2026

📌 Training & Client Services Coordinator (Brisbane)
🏢 LifeFlight Australia
📍 Brisbane