About the role
The Duty Manager - RQ Tavern role is a full-time position based in Robina, Queensland. As Duty Manager, you will be responsible for the overall operations and management of the RQ Tavern, a key part of the McGuire Hotels' hospitality portfolio. This strategic role will see you overseeing all aspects of the tavern's daily operations to ensure an exceptional experience for our customers.

What you'll be doing

Supervising and coordinating the work of front-of-house and back-of-house teams to deliver outstanding customer service

Overseeing the opening and closing procedures of the tavern

Monitoring stock levels and placing orders to maintain appropriate inventory

Handling customer queries and complaints in a skilled and timely manner

Ensuring compliance with all relevant liquor licensing, health and safety regulations

Identifying opportunities for process improvements and implementing operational efficiencies

Providing leadership, training and development to the tavern team

What we're looking for

Significant experience (3+ years) in a supervisory or duty manager role within the hospitality industry





Excellent customer service orientation and interpersonal skills

Strong operational and problem-solving abilities

Solid understanding of liquor licensing, food safety and workplace health and safety regulations

Proven leadership and people management skills

Adaptable and adaptable approach to working in a fast-paced environment

Relevant hospitality qualifications or certifications

What we offer
At McGuire Hotels', we are committed to providing our employees with opportunities for career development and growth. We foster a collaborative and inclusive work culture where your ideas and contributions are valued.

About us
McGuire Hotels' is a leading hospitality group with a portfolio of premium hotels and dining establishments. Our mission is to create exceptional experiences for our customers through exceptional service, innovative cuisine and vibrant venues. As an employer, we are dedicated to developing our people and nurturing talent from within our organisation.

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📌 Duty Manager - RQ Tavern (City of Gold Coast)
🏢 McGuire Hotels
📍 City of Gold Coast