Senior Major Incident Manager | ITIL Crisis Lead (New South Wales)

Senior Major Incident Manager | ITIL Crisis Lead (New South Wales)

03 Sep
|
Infosys
|
New South Wales

03 Sep

Infosys

New South Wales

Job Description

Infosys is seeking a Major Incident Manager in Sydney to lead high-priority incident resolution end-to-end. You will drive crisis communication, coordinate multi‐vendor technical teams, and ensure rapid service restoration with minimal business impact.

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Qualifications include strong ITIL expertise, incident and problem management experience, and excellent stakeholder management. Hands-on with ITSM tools such as ServiceNow is preferred. Adaptable hybrid work arrangements are available.

📌 Senior Major Incident Manager | ITIL Crisis Lead (New South Wales)
🏢 Infosys
📍 New South Wales

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