03 Sep
|
Epos Now Group
|
Queensland
03 Sep
Epos Now Group
Queensland
Job Description
Epos Now Group is expanding its customer service team in Australia. We are seeking a Customer Retention Agent focused on reducing churn and reactivating at-risk customers.
n
You will proactively contact customers about cancellations, billing questions, and debt issues, while maintaining high-quality relationships to drive business growth. Robust negotiation and account-management skills are essential, as is experience with CRM systems and delivering against performance KPIs.
📌 Retention Specialist -- Uncapped Commission (Queensland)
🏢 Epos Now Group
📍 Queensland