We're looking for a highly organised, detail-driven Accounts & Operations Administrator to join our Accounts Team. This is a hands-on operational role that sits at the heart of the business — you'll work closely with our Accounts and Customer Service teams to keep our customer portals, timesheets, and compliance processes running smoothly and accurately.
Key responsibilities
Entering and overseeing employee timesheets with a high level of accuracy
Actively managing and updating customer portals, including job management, asset management, reporting, invoicing, and compliance documentation (including WHS-related records)
Employee portal onboarding and management
Working closely with the Customer Service team to ensure seamless customer outcomes
Taking ownership of your workload and following through on tasks from start to finish
Supporting the wider Accounts and Operations functions as needed
About you
A track record of delivering outstanding customer service
Someone who takes responsibility and accountability for getting the right outcome for customers
A team player who genuinely enjoys working alongside others,
while being confident managing your own individual responsibilities
Experience with Microsoft Dynamics is advantageous – although full training will be provided
Experience with WHS (Work Health & Safety) processes and compliance documentation
Excellent verbal and written communication skills
Able to start work between 7:00am and 7:30am
A modern, pleasant office based in Seven Hills
A vibrant, supportive team culture where people genuinely enjoy coming to work
The chance to make this role your own within a business that values accuracy, ownership, and great customer outcomes
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