Job Description

Brisbane based | National travel | Strategic Tier 1 mining account

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The opportunity

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Coxons Group Australia is seeking an accomplished National Account Manager to lead and grow our most strategically key national mining customer relationships.

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As the commercial lead for the accounts, you will develop and execute a long-term account strategy, build trusted relationships with stakeholders from operational teams through to executive leadership, and identify technical and commercial solutions that create measurable customer value.

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Based in Brisbane, this highly autonomous role works closely with our branch network and specialist teams to deliver a consistent customer experience across multiple sites, commodities and regions. Occasional travel to customer offices, mine sites and Coxons locations throughout Australia will be required.

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About Coxons Group Australia

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Coxons Group Australia is an established mining services business specialising in the repair, rebuild and remanufacture of radiators, heat exchangers and cooling components for heavy mobile mining equipment.

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For 40 years, we have built our reputation by combining technical expertise, quality workmanship and responsive service to help our customers improve equipment availability and performance.

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Our brand promise is Performance Under Pressure, and our culture is underpinned by the values of Integrity, Innovation, Care and Leadership.

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Your key responsibilities

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Reporting to the Group Sales Manager, you will:

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Develop and execute a national strategic account plans aligned with customer and business objectives

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Build trusted relationships with operational, technical, procurement and executive stakeholders

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Develop a detailed understanding of the customer's operations, equipment, maintenance strategies and priorities

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Identify opportunities to expand Coxons' services and solutions across Australia

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Develop chance pipelines, growth strategies and customer business reviews

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Monitor account revenue, margin, pipeline performance and commercial risk

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Support pricing reviews, contract negotiations, forecasting and commercial reporting

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Present tailored technical and commercial solutions that deliver long-term lifecycle value

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Coordinate customer activity and communication across Coxons' national branch network

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Bring together operations, engineering, finance, supply chain and sales teams to deliver customer outcomes

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Act as the primary escalation point for strategic account matters

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Capture customer feedback and lead initiatives that improve service, efficiency and the overall customer experience

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Support the introduction of new products, services, innovation initiatives and digital integration opportunities.

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About you

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You are a commercially astute strategic account leader who understands the complexity of supporting a major mining customers across multiple locations.

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You will bring:

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Demonstrated success managing major national mining accounts

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Experience working with Tier 1 mining companies across multiple commodities and regions

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A strong understanding of mining operations and heavy mobile equipment maintenance

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Experience selling technical solutions within mining services, industrial equipment or heavy industry

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Proven capability in commercial negotiation, contract management and risk management

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Strong financial acumen and the ability to interpret account performance

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Exceptional relationship-building, presentation, negotiation and influencing skills

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The confidence to engage effectively with workshop and site personnel through to executive leaders

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The ability to influence outcomes across geographically dispersed teams without direct authority

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A highly autonomous, organised and collaborative approach

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A current C Class Driver Licence.

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A tertiary qualification in business, commerce, engineering or a related discipline, or a relevant technical trade qualification, will be highly regarded.

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This is an prospect to take genuine ownership of a significant national customer partnership and influence how Coxons delivers value across Australia.

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You will work alongside experienced technical and operational teams, shape long-term account strategy and help develop solutions that support customer performance and sustainable business growth.

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At Coxons, Your Success is Our Success. We provide a workplace that honours shared values, fosters quality work, celebrates mateship and recognises success.

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If you are ready to lead a strategic national mining partnership and make a meaningful commercial impact, we would like to hear from you.

📌 National Account Manager (Queensland)
🏢 Coxons Group Australia
📍 Queensland