Senior Service Management Leader (ITIL/ServiceNow) (Melbourne)

Senior Service Management Leader (ITIL/ServiceNow) (Melbourne)

03 Sep
|
Downer Edi
|
Melbourne

03 Sep

Downer Edi

Melbourne

Downer EDI Limited is seeking a experienced Manager Service Management to lead the day-to-day Service Management function across Group Technology. You will drive incident, problem, change and service performance activities to meet SLAs, while building a high-performing team and ensuring supplier accountability.

The role emphasises customer-centric service delivery in a complex enterprise setting, collaborating with platform teams and suppliers to drive continual improvement and governance.

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📌 Senior Service Management Leader (ITIL/ServiceNow) (Melbourne)
🏢 Downer Edi
📍 Melbourne

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