Job Description

ServiceNow Developer (NV1 Clearance Required)

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Permanent Opportunity | Up to $200,000 + Super | Immediate Start

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Sydney, Melbourne or Canberra

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About Our Client

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Our client is a specialist technology and digital transformation consultancy delivering complex programs across government, defence, telecommunications and enterprise environments.

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With a strong reputation in ServiceNow, IT Service Management, digital transformation and technology consulting, they partner with major organisations to deliver mission-critical business and technology outcomes.

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Due to continued growth and project demand, they are seeking an experienced ServiceNow Developer with an active NV1 Security Clearance to support high-profile Defence and Government customers.

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About the Role

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This is a hands-on development role within a mature ServiceNow practice supporting enterprise-scale implementations, enhancements, integrations and platform optimisation initiatives.

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You will work alongside architects, consultants, technical leads and project delivery teams to design, build and enhance ServiceNow solutions that improve operational performance and user experience.

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Key responsibilities include:

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- Developing and configuring ServiceNow applications and workflows
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- Designing and building integrations using REST, SOAP and API technologies
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- Customising modules across the ServiceNow platform
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- Developing catalog items, business rules, client scripts, UI policies and workflow automation
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- Supporting platform upgrades, enhancements and ongoing optimisation
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- Working directly with customers and stakeholders to understand requirements and translate them into technical solutions
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- Contributing to development standards, governance and platform best practice
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- Supporting delivery across Defence and Government transformation programs
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The Successful Candidate

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You will bring:

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- Active NV1 Security Clearance (mandatory)
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- 6+ years' ServiceNow development experience
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- Strong experience configuring and developing on the ServiceNow platform
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- Proven integrations experience using REST, SOAP and APIs
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- Experience developing business rules, client scripts, script includes, workflows and service catalogues
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- Strong understanding of ITSM processes and ServiceNow best practice
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- Experience working within Agile delivery environments
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- Excellent communication and stakeholder engagement skills
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- ServiceNow certifications such as CSA, CAD or CIS highly regarded
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Experience across any of the following will be advantageous:

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- ITSM
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- ITOM
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- HRSD
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- CSM
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- SPM
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- CMDB
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- Service Portal
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- Discovery
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- Defence or Federal Government environments
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What's on offer?

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- Salary up to $200,000 + Super
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- Immediate start available
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- Permanent position with a growing technology consultancy
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- Work on high-profile Defence and Government programs
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- Hybrid working arrangements
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- Sydney, Melbourne or Canberra location options
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- Exposure to complex enterprise-scale ServiceNow environments
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- Long-term growth opportunities opportunities
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- Supportive and collaborative team environment
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- Opportunity to work alongside experienced ServiceNow Architects, Consultants and Technical Leads
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📌 ServiceNow Developer (Canberra)
🏢 Whizdom
📍 Canberra