Job Description
About The Company
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Supagas is a rapid-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional
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About The Company
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Supagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market.
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About The Role
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We're on the lookout for an Account Manager to join our sales team on a full time, permanent basis.
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You will play a key role in strengthening our client relationships, improving retention and recovery of existing and previous Supagas customers, and minimising lost business.
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This is an exciting field-based opportunity that offers a high level of autonomy to manage your schedule, manage a diverse client portfolio and represent a safety-focused and customer-first driven organisation.
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Key Responsibilities
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- Manage and grow relationships with our key accounts
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- Build strong relationships by understanding customer needs, goals and challenges
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- Manage end-to-end account relationships, ensuring high customer satisfaction
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- Identify and act on customer retention and growth opportunities
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- Negotiate and secure renewed supply agreements
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- Collaborate with internal teams, including Sales, Customer Service, Logistics and Accounts
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- Monitor Customer Relationship Management (CRM) data to monitor account performance, identify customers requiring re-signing of supply agreements
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- Embody the Supagas "Yes We Can" customer service ethos in all interactions and uphold Supagas's safety vision: Think SAFE, Work SAFE, Live SAFE
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Skills and Experiences
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About You
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- Proactive approach to customer retention and relationship management
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- Strong problem-solving skills with commercial and negotiation acumen
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- Sales or account management experience preferred B2B experience
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- Experience in the gas industry or a related field is advantageous but not required
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- Strong communication, negotiation, networking and relationship-building skills
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- Excellent time management to manage multiple priorities and accounts effectively
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- Confident using Customer Relationship Management (CRM) systems and Microsoft Office
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Why work with Supagas?
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- Permanent full-time role with a growing national business
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- Supportive team environment with strong safety and customer-first culture
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- Ongoing professional development and career opportunities
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- Competitive remuneration package
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- Work with a trusted and established brand in the gas industry
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- Refer a friend and earn extra money by participating in our national employee referral program.
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- Access to a variety of employee initiatives and benefits across 1,700 brands, institutions, and companies - accessible to you and your immediate family.
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- Employee Assistance Program - accessible to you and your immediate family.
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📌 Account Manager (Perth)
🏢 Supagas
📍 Perth