Operations Manager – Hair Salon | Full Time | 38 Hours

Salon Lio is looking for an Operations Manager to support the rhythm of the salon and become an important part of our team.

This is a people-first role. You’ll oversee the day-to-day operations while helping maintain the calm, collaborative culture we’re known for.

You’ll be the connection between the owner, the team and our clients — creating consistency, supporting those around you and making sure every part of the salon runs smoothly and with intention.

The Role

You’ll work closely with the owner and the team, taking care of the many moving parts that keep a busy salon running well.

Your responsibilities will include:

Overseeing the day-to-day operations of the salon

Coordinating the team and helping keep everyone supported and informed

Managing rosters, schedules and day-to-day staffing

Looking after the client experience and handling client enquiries

Managing stock, ordering and supplier relationships

Supporting payroll, timesheets and general administration

Maintaining salon standards, presentation and organisation

Keeping team communication and training organised

Managing systems and processes and looking for ways to improve how we work

Helping solve day-to-day issues and making sure things don’t get missed

Supporting the team with accountability, communication and performance

Working closely with the owner on the ongoing growth and development of the business

We’re looking for someone who enjoys being across the details, takes pride in keeping things running well and is happy to step in wherever they’re needed.

About You

You’re someone who is:

Organised, proactive and reliable

Warm,



confident and naturally good with people

Comfortable taking ownership and making decisions

Calm under pressure and good at finding solutions

Detail-oriented and naturally notices what needs doing

A clear and caring communicator

Someone who takes pride in creating a great experience for both clients and the team

Positive, approachable and enjoys being part of a team

Happy to get involved and understands that sometimes the little things make the biggest difference

Interested in learning, growing and being part of something long-term

Previous experience in salon, beauty, hospitality, retail or a similar operations or management role would be highly regarded. Hairdressing experience is a bonus, but not essential.

Most importantly, we’re looking for the right person — someone with initiative, common sense, warmth and a genuine interest in people.

About Salon Lio

Salon Lio is a newer, independent salon in Crows Nest and we’re still very much in our growth phase.

We have a strong team, a growing client base and big plans for the future.

This is an exciting time to join the business. You’ll have the opportunity to be part of shaping the next stage of Salon Lio — helping us build strong systems,



support our team and continue creating a salon that people genuinely enjoy being part of.

We care about beautiful work, exceptional client experiences and creating a positive, collaborative environment.

We’re looking for someone who wants to grow with the business and have a genuine impact on how the salon feels and functions every day.

What We Offer

Full-time, 38 hours per week

Choice of a 4-day or 5-day working week

5 weeks annual leave

Ongoing education and professional development

Opportunities to attend industry education and conferences

Genuine opportunities for growth as the business continues to develop

A supportive, collaborative team environment

A role where you can have real input and make a difference

The Details

Location: Crows Nest, NSW
Hours: Full time | 38 hours per week
Working week: 4 or 5 days
Annual leave: 5 weeks
Start date: Mid-September 2026

How to Apply

If you’re organised, people-focused and enjoy being the person who keeps things moving, we’d love to hear from you.

Apply via SEEK with your resume and a short cover letter telling us a little about yourself and why you think you’d be a good fit for Salon Lio.

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📌 Salon Operations Lead — Flexible 4/5 Day Week, 5 Weeks Annual Leave (New South Wales)
🏢 Salon Lio
📍 New South Wales