Lead Waitperson & Floor Leader — Wine & Coffee Expert (Ingleburn)

Lead Waitperson & Floor Leader — Wine & Coffee Expert (Ingleburn)

03 Sep
|
GRANATA'S
|
Ingleburn

03 Sep

GRANATA'S

Ingleburn

We're looking for a professional waiter who can hold a busy section without breaking a sweat, make a genuinely good coffee (barista skills essential), and set the tone for the floor. This isn't an order-taking job. You'll be the person guests remember, and the person newer staff learn from by watching how you work and interact with our guests.

Key responsibilities

Running and owning your own section — setting up, maintaining standards through service, resetting cleanly

Serving wine, aperitivi, cocktails and beer to standard, and recommending confidently from the list

Knowing the menu inside out — the dishes, regional context, daily specials — and answering dietary and allergen questions accurately

Leading by example: supporting and mentoring junior staff, and stepping up to lead the floor when required

Communicating clearly with kitchen and bar so service keeps flowing under pressure

Handling guest feedback calmly and resolving issues on the spot

Operating the POS accurately, processing payments, and managing bookings and walk-ins with a smile!

Maintaining hygiene, food safety and responsible service of alcohol at all times

About you

Proven experience — 3+ years as a waiter in a busy restaurant or bar; Italian or European venue a strong advantage

Customer service focused — you read a table, anticipate what's needed, and genuinely care whether people leave happy

Genuine people skills — warm and natural with guests, and easy to work alongside

Leads by example — reliable, calm under pressure, and the standard-setter on the floor

Solid knowledge of Italian food,



wine and classic cocktails

Excellent spoken English; Italian or another language a plus

Immaculate presentation and a qualified approach to every shift

Available for nights & weekends (closed public holidays)

Current NSW RSA certificate (or willing to obtain before starting)

Above-award hourly rate, + superannuation

Tips shared across the team

30% discounts across all locations for you and your family

Rosters published in advance, with genuine consideration for your time off

Ongoing wine, coffee and service training

A clear path to Restaurant Supervisor and beyond for the right person

A team that actually likes working together

About us

GRANATA'S is a busy Italian Restaurant and Bar in the heart of Merrylands. We serve Breakfast, Lunch & Dinner including pasta, wood-fired pizza, seafood, steaks, and Italian classics, a considered wine list and cocktails — to a room that fills up most nights of the week. Specialising in boutique Functions & Events. Our team is tight, our standards are high, and we take hospitality seriously without taking ourselves too seriously.

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📌 Lead Waitperson & Floor Leader — Wine & Coffee Expert (Ingleburn)
🏢 GRANATA'S
📍 Ingleburn

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