Job Description

About the Role

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This is a great opportunity to lead the growth and performance of our Casualty Business Unit across WA/SA. You'll be at the centre of driving profitable business, building strong broker partnerships, and helping shape the future of the team.

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In this role, you will:

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- Lead the Casualty unit's financial performance, with responsibility for underwriting profit, rate and loss ratio targets, and overall budget delivery.
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- Develop and implement the unit business plan in partnership with Casualty Management, ensuring transparent alignment to growth and profitability objectives.
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- Analyse portfolio performance to identify profit opportunities, address underperformance, and take decisive action to improve results.
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- Drive premium growth by delivering new business, retention, rate, and product growth targets.
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- Build and execute effective sales and marketing strategies across the broker market, including prospecting, account rounding, and current business development.
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- Strengthen long‐term relationships with brokers, producers,



and insureds while identifying opportunities to expand Chubb's presence.
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- Ensure strong underwriting discipline, quality, and integrity, including adherence to underwriting standards and achievement of audit score targets.
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- Lead, motivate, and develop a high‐performing Casualty team, including recruitment, performance management, training, appraisals, and retention.
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- Support a positive, inclusive, and safe workplace culture, while helping team members grow in line with their strengths and career ambitions.
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- Manage expenses, commission plans, and service standards to ensure efficient use of resources and budget control.
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- Oversee broker service delivery, feedback processes, reporting, and CRM activity to support strong stakeholder engagement and business performance.
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- Work closely with internal partners across claims, technical services, distribution, and management to deliver the best outcomes for the business.
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📌 Casualty Manager, WA/SA (South Australia)
🏢 Chubb Insurance Hong Kong
📍 South Australia