Job Description

Aboriginal Children in Aboriginal Care Case Support/ Scheduler

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Closing Date: 08/09/2026

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Job Type: Fixed Term

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Location: Prouses Rd

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Job Category: Community Services & Social Work

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We are committed to fostering an inclusive workplace and encourage applications from both identified and non-identified candidates. If you are excited about this opportunity and meet the requirements, we would love to hear from you. About BDAC

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BDAC is an ACCO (Aboriginal Community Controlled Organisation) registered as a member under the umbrella of VACCHO (Victorian Aboriginal Community Controlled Health Organisation) and represented nationally through NACCHO (National Aboriginal Community Controlled Health Organisation).

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BDAC was founded to represent and provide services to Aboriginal and Torres Strait Islander people living on Djaara Country.

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BDAC has a responsibility to ensure growth of services, development of our Aboriginal and Torres Strait Islander community, better and improved health outcomes for our people, improved quality of life and be a lead agency in providing self-determination employment and career pathways for Aboriginal people.

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What We Are Offering

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- Full time
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- Fixed term 12 months
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- Access to Salary Packaging
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- 12% Superannuation
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- Supportive work environment
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- Ongoing training and development opportunities
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Job Description

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About the Position

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Reporting to the Senior Case Manager, the Case Support Worker will support the ACAC team with a range of tasks including, Scheduling of family times and ad-hoc appointments, accompanying Case Managers on visits,



administrative tasks as delegated, transportations of children and supervising family times.

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Key Responsibilities

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- Establish and maintain healthy working relationships with service providers, case managers, families and children. Administration & Compliance
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- Operate within a statutory framework and always adhere to procedures.
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- Make records of observations and assessments using the Client Relationship Information System (CRIS) and use a range of IT/web-based applications in accordance with guidelines and privacy principles.
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- Scheduling of family times and ad-hoc appointments into a CRIS system and other relevant systems.
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- Keep accurate and complete records of your work activities in accordance with legislative requirements and relevant policies.
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- Undertake the supervision of contact visits between children/young people and their families and carers, as allocated by the supervisor. Ensuring that the supervision and support of family contact sessions are consistent with Best Interest Principles.
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- Transport and accompany children to appointments, activities and events.
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- Complete administration tasks as requested including the collation of documents, attending meetings and other delegated tasks
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Desired Skills and Experience

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About You

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- Knowledge and understanding of Aboriginal Culture and the ACCHO workplace.
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- Demonstrated skill in building strong professional relationships with children and families.
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- Knowledge of child and adolescent development and strategies for working with vulnerable children, young people and their families.
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- Understanding of self-care and resilience when working with children and families in crisis and who have experienced trauma.
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- Ability to receive instruction and ensure tasks are completed to a high standard.
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- Computer skills, ability to use a range of software and IT based reporting systems
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- Ability to prepare high-quality plans, letters, emails and reports, ensure written communications achieve their purpose.
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- Ability to manage competing demands in a structured thoughtful manner.
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- Ability to transport children, conduct home visits and willingness to travel for training.
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- Experience within the Children Youth and Families sector.
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- Ability to work after hours (when required)
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Mandatory Requirements

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Should an applicant be the preferred candidate, background checks (Police check, reference check and Working with Children's Check) will be completed prior to the candidate's employment being confirmed.

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We are committed to fostering an inclusive workplace and encourage applications from both identified and non-identified candidates. If you are excited about this opportunity and meet the requirements, we would love to hear from you.

📌 Aboriginal Children in Aboriginal Care Case Support/ Scheduler (Canberra)
🏢 & District Aboriginal
📍 Canberra