SaaS Technical Content Lead — AI-Ready Docs & DAP Expert (Western Australia)

SaaS Technical Content Lead — AI-Ready Docs & DAP Expert (Western Australia)

03 Sep
|
HSI
|
Western Australia

03 Sep

HSI

Western Australia

HSI is seeking a Technical Content Specialist to create, maintain and optimize customer-facing content for our SaaS products. You will transform complex product functionality into explicit docs, knowledge base articles and learning resources to help customers adopt features through self-service.

You will lead administration of our Digital Adoption Platform, designing guided walkthroughs and in-app guidance that drive user engagement and feature adoption.

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📌 SaaS Technical Content Lead — AI-Ready Docs & DAP Expert (Western Australia)
🏢 HSI
📍 Western Australia

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