Senior CX Transformation Leader - End-to-End Programs (Melbourne)

Senior CX Transformation Leader - End-to-End Programs (Melbourne)

03 Sep
|
Amazon
|
Melbourne

03 Sep

Amazon

Melbourne

Amazon is seeking a Principal Consultant - Customer Experience (CX) within AWS ProServe in Australia. This senior leader will own end-to-end CX transformation programs across APJC, including contact centre modernisation, sales transformation, back-office optimisation, and end-to-end customer journey redesign.

Travel to customer sites 50%+ is expected. The role requires deep CX expertise, senior stakeholder management, and proven delivery across multi-party environments, with robust business

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📌 Senior CX Transformation Leader - End-to-End Programs (Melbourne)
🏢 Amazon
📍 Melbourne

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