IT Operations Specialist - Level 2 Service Desk (Williamstown)

IT Operations Specialist - Level 2 Service Desk (Williamstown)

03 Sep
|
Reece
|
Williamstown

03 Sep

Reece

Williamstown

Job Description

Reece is seeking a customer-focused IT Operations Specialist to support our branch network, support centres and warehouses. In this Level 2 role, you will resolve incidents and service requests with care and urgency, manage tickets in ServiceNow, and contribute to the knowledge base to improve our support processes.

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You'll pair robust technical skills with clear communication to help non-technical stakeholders, document problems thoroughly, and identify opportunities to automate and simplify IT

📌 IT Operations Specialist - Level 2 Service Desk (Williamstown)
🏢 Reece
📍 Williamstown

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