Job Description

Bookings & Community Centre Officer - Casual

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Job No: CC221219

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Location: Merrylands

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Located 20km west of Sydney on Dharug country, with a population of over 250,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

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Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community's vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

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ABOUT THE OPPORTUNITY

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The Bookings and Community Centres team are responsible for overseeing the day-to-day bookings and management of Council's community buildings, staffed community centres, sports fields and open space facilities.

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We have an exciting opportunity for a passionate person to join the Bookings and Community Centres team in providing high quality customer service to residents and user groups for Council's bookable community spaces. The position is responsible for for the day to day booking management of the Council's community building facilities, Council managed recreational facilities and other facilities as required. This role is also required to work out of and promote our Staffed Community Centres and Bookable Spaces to the wider community, creating opportunities for increase in utilisation.

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The duties of the position include the provision of information to internal and external stakeholders regarding council's facilities and assisting with any issues that may arise.

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The successful applicant will require:

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- Experience in office or facility administration or other relevant area
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- First Aid Certificate (or ability to obtain)
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- Current Working with Children Check (or ability to obtain)
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- Proven computer skills and knowledge of Microsoft Office Suite e.g. Word, Excel, and preferably Publisher and PowerPoint
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- Ability to efficiently write and produce accurate reports, correspondence and documents
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- Experience in a busy customer service environment
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- Proven communication skills (oral and written), including preparation of written responses to enquiries where required
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- Ability to operate an electronic booking system and keep accurate records
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- Highly developed problem solving skills
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- Ability to meet targets/KPIs and competing deadlines
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- Ability to work in a team environment
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- Highly developed organisational and time management skills
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Download the position description here for more information.

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About this role:

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- Casual position
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- Working 3 days per week for up to 20 hours a week, shifts will be rostered between Monday to Friday, between 8:00am to 4:30pm
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- The role is required to work across Council's staffed community centres and bookings administrations team, including Berala, Auburn,



Guildford and Merrylands
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Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

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- Grade 8 of the Cumberland Salary Structure with a salary range of $40.90 to $50.10 per hour, plus 12% superannuation
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- The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role
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- 25% casual loading
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What you'll need to have for this role:

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- The right to live and work in Australia
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- Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
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- Participate in health monitoring as outlined in the risk assessment for this position and Council's Health Monitoring Procedure, as required.
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WHAT WE CAN OFFER

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- We promote work-life balance and offer flexible working arrangements
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- Training and career development opportunities available to develop skills and grow your career
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- Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
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- Subsidies to assist with the cost of wellness and fitness activities
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- Free access to Council owned and managed Aquatic Centres
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- Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).
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ABOUT US

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Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

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Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process.

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HOW TO APPLY

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To submit your application for this position, please complete the questionnaire. You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.

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Personal Details * Required field

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- First name *
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- Last name *
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- E-mail *
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Digits only or add + for international numbers

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- Street *
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- Street Cont.
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- City, Town or Suburb *
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- Postcode or Zipcode *
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- Country *
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- State, Region or Province *
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- LinkedIn URL (Please click on your profile and copy the URL from your profile page.)
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Questions

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- What is your preferred method of communication (eg. phone or email)? Please note that due to the high volume of applications received, only candidates shortlisted for interview will be contacted via their preferred method. All other applicants will receive written confirmation of the status of their application. *
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Are you currently eligible to work within Australia? *

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- Yes
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- No
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- Please provide your Working With Children's Check number. *
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Do you have a current First Aid Certificate? *

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- Yes
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- No, willing to obtain
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- Please outline any relevant qualifications you hold and your experience related to the role. *
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- Please outline your experience working in a community-based facility. *
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- Please outline your experience working with culturally and linguistically diverse communities. *
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- Please outline your experience working to tight deadlines and managing competing priorities. *
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Are you the subject of a current, open investigation concerning misconduct (eg. unacceptable or improper behaviour), or have you had any substantiated findings of misconduct against you in the last 10 years? *

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- Yes
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- No
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- If you answered yes to the above question, could you please provide some further detail.
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- For conflict of interest purposes, please identify if you know any staff members of Cumberland City Council (including family, or other significant relationships).
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- Council is committed to providing an accessible, safe and inclusive workplace for all. To help us identify and support people from diverse groups please state if you require any support or additional assistance during the recruitment process.
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Are you under 18 years of age at the time of applying for this role? *

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- Yes
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- No
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I declare that the information I have provided within this job application is true, accurate and complete.

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I understand that any false or misleading information, or failure to provide information at any time within the recruitment process or during the course of employment with Council may result in disciplinary action (up to and including termination of employment). *

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- I agree
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