Job Description

Job Description

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We are currently seeking an experienced and motivated Business Centre Administrator to join our team in Mount Isa, QLD. In this position, you will provide high-quality administrative support to the branch and play a key role in ensuring the smooth day-to-day operation of the business centre., As a Business Centre Administrator at Hastings Deering, you will:

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- Provide professional front-of-house support - answer and direct internal and external enquiries promptly, courteously, and professionally, including reception coverage as required.
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- Deliver exceptional customer service - welcome and assist visitors while providing a positive experience for internal and external stakeholders.
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- Manage workforce administration - coordinate Time and Attendance processes and maintain accurate records across business systems, including Microsoft AX.
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- Maintain workplace information - update organisational charts, evacuation maps, noticeboards, and other business communications to ensure accuracy and compliance.
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- Support financial administration - assist the Accounts function with administrative, reporting, and finance-related activities as required.
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- Coordinate travel and events - arrange travel bookings and provide administrative support for branch meetings, training sessions, and events.
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- Manage purchasing processes - raise and process purchase orders in accordance with company policies and procedures.
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- Provide general administrative support - prepare documentation and perform tasks such as photocopying, scanning, laminating, and document binding.
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- Support Parts and Service operations - undertake administrative duties for the Parts and Service departments as directed by the Operations Manager.
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- Monitor performance and reporting - track task progress, report outcomes, and contribute to achieving quality, timeliness,



and business performance objectives.
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About the Candidate

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A successful teammate will have experience in:

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- Demonstrate administrative experience - bring a minimum of two years' experience in an administrative or office support role, with the ability to manage multiple tasks and priorities effectively.
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- Apply relevant qualifications - hold qualifications in Business Administration, Office Administration, or a related discipline.
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- Leverage industry knowledge - utilise previous experience within the mining, heavy equipment, construction, or related industries to support business operations.
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- Utilise strong computer skills - confidently work with Microsoft Office applications, business systems, and databases to maintain accuracy and efficiency.
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- Build trusted stakeholder relationships - engage professionally with customers and stakeholders while maintaining a high level of confidentiality, professionalism, and confidence.
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Work Environment

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This a permanent, Monday to Friday position that offers job stability, a supportive team environment and the opportunity to contribute to a successful and growing business.

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Who are we and why work with us?

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Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government,



primary industries and marine.

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We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and Current Caledonia, with our headquarters based in Brisbane, Australia.

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When you join our team at Hastings Deering, you'll benefit from:

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- Competitive Salary & Security - A rewarding salary package with yearly reviews, along with a range of benefits designed to support your health, well-being, and financial security.
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- Training & Career Development - Opportunities for training, mentorship, and career development specific to your role.
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- Stable & Long-Term Career - Benefit from the security of a stable, long-term position at Hastings Deering, offering you peace of mind and the opportunity to build a rewarding career.
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- Leadership Development - At Hastings Deering, we offer the opportunity to be mentored by experienced leaders and give you access to ongoing leadership and professional development training to help you advance in your career.
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- Innovation & Improvement - We drive continuous improvement through dedicated initiatives, foster inclusivity with gender/culture work groups and embrace technological advancements to stay at the forefront of our industry.
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- Health & Wellbeing Support - Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
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- Parental Leave - Paid parental leave options with 16 weeks for primary carers and 2 weeks for secondary carers.
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- Insurance Benefits - Salary continuance insurance.
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- Additional area allowance for residents - Receive a 24.5% area allowance on top of your hourly rate when residing in Mount Isa.
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📌 Business Centre Administrator (Mount Isa)
🏢 North West Queensland
📍 Mount Isa