Amazon Web Services Australia Pty Ltd is seeking a senior Delivery Architect in Melbourne to lead discovery, design, and migration of large-scale contact center solutions using Amazon Connect and AWS AI/ML services.
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You will document current and future state processes, define routing and agent experiences, and drive sign-off with stakeholders as part of a cloud-native design and security-focused program.
📌 Senior Amazon Connect Architect for Cloud Contact Center (Victoria)
🏢 Amazon Web Services (AWS)
📍 Victoria
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