Job Description

Are you an organised, proactive administrator looking to take the next step in your career with a well-respected Australian manufacturer? If so, this could be the opportunity for you. Join one of Australia's leading family-owned manufacturers and become an integral part of our Townsville team. We are seeking a proactive and organised Branch Administrator who thrives in a rapid-paced environment and is passionate about delivering exceptional customer service.

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About G. James G. James Glass and Aluminium is a leading Australian family-owned company, employing over 1,800 people nationwide.

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About The Role

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As our Branch Administrator, you will play a key role in supporting daily operations within the Windows & Doors division. You will provide essential administrative, project, and customer service support to ensure smooth workflow across sales, production, and project teams.

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- Coordinating day-to-day administrative tasks, managing branch emails/voicemails, and supporting managers with documentation and compliance requirements.
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- Creating and maintaining project files, entering project data into EBS, and assisting with progress claims, billing, variations, and reporting.
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- Providing frontline customer service including phone, counter, and email enquiries, along with processing sales orders, payments, and customer paperwork
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- Raising purchase orders, receipting goods, monitoring supplier deliveries, and managing internal and external purchasing tasks
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- Generating and reviewing a variety of operational, sales,



and project reports to support branch performance and end-of-month requirements.
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- Assisting with logistics coordination, including delivery scheduling, dispatch preparation, and resolving shipping or account-related issues.
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About You Skills

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We're looking for someone who brings professionalism, initiative and excellent communication skills. To succeed in this role, you will have:

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- Minimum 3 years' experience in administration or business support
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- Experience as an Assistant or in a high-level admin role within an industrial or manufacturing environment
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- Strong interpersonal and stakeholder communication skills
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- Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
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- Experience using an ERP system (highly regarded)
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- A quick learner with strong systems and process capability
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Why Join Us?

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- Competitive salary package aligned with your experience
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- Full-time, permanent position - immediate start available
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- 7% BUPA health insurance discount
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- Free on-site parking
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- Supportive team and strong safety culture
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- Career advancement opportunities across the G.James Group
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- Excellent job security with an Australian family-owned manufacturer
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Note: Successful candidates will undergo a pre-employment medical, including drug and alcohol screening.

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G.James is an equal opportunity employer.

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Learn more at www.gjames.com

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Be part of a true Australian success story - celebrating 109 years in 2026!

📌 Branch Administrator (Townsville)
🏢 Uworkin
📍 Townsville