Job Description

GAMING ATTENDANT | CASUAL, PART-TIME OR FULL-TIME | EYRE HOTEL WHYALLA

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Hello, thanks for stopping by — we're excited to hear from you!

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If you love hospitality, thrive in a fast-paced environment, and genuinely enjoy looking after people, this could be the perfect role for you.

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The Eyre Hotel is on the hunt for our next Gaming Attendant superstar to join the team across casual, part time, or full-time opportunities.

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With a busy gaming lounge, front bar, accommodation, and late-night trade operating 365 days a year, no two shifts are ever the same. We're looking for people who bring great energy, solid customer service skills, and the right attitude — because we can teach you the gaming side of things!

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WHY YOU'LL LOVE IT

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- Casual, part-time, or full-time opportunities available
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- Opportunities for growth and career development within Matthews Hospitality
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- Supportive leaders who genuinely invest in your training and success
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- Learn all aspects of gaming, bar, customer service, and hotel operations
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- Work with a fun, hardworking, and professional team
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- Be part of a venue that is a true local favourite in Whyalla
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ABOUT YOU

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Attitude is everything in this role.

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We're looking for someone who takes pride in looking after customers, stays calm under pressure, and brings positive energy to every shift.

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You'll ideally have:

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- Previous hospitality experience (essential)
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- A warm, approachable, and professional personality
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- Strong communication and interpersonal skills
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- Great attention to detail and initiative
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- Reliable availability for evenings, weekends, and night shifts
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- Availability to work shifts finishing between 3am–4am
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- Confidence handling cash and working in a fast-paced environment
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- A willingness to learn all things gaming and hotel operations
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- RSA Certificate (essential)
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- Basic Gaming/Attend Gaming Machines Licence (preferred but not essential)
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THE NON-NEGOTIABLES

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You must:

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- Be at least 18 years old
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- Have unrestricted working rights in Australia
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- Live in or near Whyalla
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- Be reliable, punctual, and team-focused
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- Be comfortable working late-night hospitality shifts
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ABOUT THE JOB

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This is far more than sitting in a gaming room.

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You'll be creating a welcoming, safe, and enjoyable experience for our customers while supporting multiple areas of the venue.

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Your shifts may include:

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- Looking after guests in the gaming lounge
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- Serving drinks, coffee, snacks, and meals
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- Bartending and general food & beverage service
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- Assisting customers with gaming machine enquiries and payouts
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- Monitoring gaming areas and promoting responsible gambling practices
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- Cash handling and till operations
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- Answering phones and assisting accommodation guests
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- Keeping service areas clean, organised, and presentable
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- Working collaboratively with the wider hotel team
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- Delivering genuine hospitality and creating a positive customer experience every shift
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ABOUT US

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At Matthews Hospitality, we believe that making others feel good feels great.

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We're proud to create venues that bring communities together and teams that support one another in growing, developing, and succeeding.

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If you're someone who works hard, takes initiative, and loves hospitality, we'd love to meet you.

📌 Gaming Attendant (Whyalla Norrie)
🏢 Matthews Hospitality Group
📍 Whyalla Norrie