Retail Assistant - LEAFES Location: St Marys & surrounding areas Employment Type: Casual / Part-Time Industry: Retail / Pop-Up Retail
LEAFES is looking for enthusiastic and reliable Retail Assistants to join our growing team across our retail pop-up locations.
This is a hands-on customer-facing role where you'll help create a welcoming shopping experience while keeping our displays organised and fully stocked.
About the Role
- Welcoming and assisting customers
- Providing friendly customer service
- Operating POS and processing sales
- Keeping products organised and displays looking great
- Restocking products throughout your shift
- Setting up and packing down pop-up stores
- Answering customer questions
- Helping promote our products
- Maintaining a clean and professional retail area
- Working as part of a team
What We're Looking For
- Friendly and approachable
- Reliable and punctual
- Confident speaking with customers
- Comfortable working independently
- Well presented and professional
- Able to stay engaged throughout their shift
- Retail or customer service experience is preferred but not essential
Why Join LEAFES?
- Growing Australian business
- Friendly team setting
- Variety of retail locations
- Chance to develop retail and customer-service skills
- Potential for ongoing work as the business expands
Pay: $26.44 - $49.10 per hour
Application Questions:
- Do you have previous retail or customer service experience?
- How confident are you approaching customers and starting conversations?
- Are you comfortable working independently at a pop-up retail location?
- Are you available to work weekends when required?
- How would you rate your communication skills?
- A customer walks past without looking at our products. What would you do?
- A customer is interested in a $35 candle. What could you say to encourage them to make a purchase?
- Why do you think you would be a good fit for LEAFES?
- How would you greet a customer who approaches the stand?
- What would you do if a customer says they are "just looking"?
- How would you deal with a difficult or unhappy customer?
- What does excellent customer service mean to you?
- How would you make a customer feel welcome?
- How comfortable are you talking to people you have never met?
- What would you do if several customers needed help at the same time?
Work Location: In person
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