We are seeking an experienced Business Development & Revenue Manager to drive performance across accommodation revenue, group business, corporate accounts, events and online distribution. This is a hands‑on commercial role suited to someone who understands hotel revenue management and also enjoys sales, business development and client relationships.

Key responsibilities

- Monitor occupancy, ADR, RevPAR, pace and demand; recommend pricing and yielding actions
- Manage group enquiries end-to-end; prepare quotes, proposals and contracts; convert leads
- Identify and grow corporate, group, leisure and event business; maintain key account relationships
- Generate and convert event enquiries; site inspections; coordinate the handover of confirmed business to operations
- Maintain rates, availability, content and parity across Booking.com, Expedia and all channels
- Improve visibility, ranking, conversion and direct-booking performance
- Prepare revenue, sales, group and commercial performance reports

About you

- Experience in hotel revenue, sales, reservations, groups or events
- Strong understanding of ADR, RevPAR, pricing, yielding and pace




- Confident negotiating group and corporate rates
- Experience with PMS, channel managers and OTA extranets
- Robust communication, relationship‑building and sales skills
- Analytical, detail-focused and commercially minded
- Able to manage multiple priorities in a fast‑paced hotel environment

Preferred System Experience

- Protel
- SiteMinder
- Lighthouse
- Booking.com Partner Centre
- Expedia Partner Central
- GDS platforms
- Microsoft Excel

What Success Looks Like

- Growth in accommodation revenue
- Strong ADR and RevPAR performance
- Increased group and corporate production
- High sales conversion
- Growth in new accounts
- Improved direct vs OTA mix
- Accurate rates, inventory and online content
- Clear, timely and commercially sound revenue recommendations

This is an excellent opportunity for a commercially minded hotel professional who wants broader responsibility across revenue management, sales, distribution and business development.

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📌 Sales / BDM & Revenue Manager Role (Melbourne)
🏢 Crest Hotel Group
📍 Melbourne