Company Description

Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology outcomes within highly regulated environments, supporting government and national security programs.

We partner with clients delivering mission-critical capabilities that require disciplined delivery, strong stakeholder engagement, and high-quality outcomes across cyber security and cloud-enabled environments.

The Role

We are seeking an experienced Elastic Platform Engineer (Resident Engineer) to support the operation, sustainment, and continuous improvement of a complex Elastic (ELK) observability and search platform within a secure government program.

In this role, you will manage a customer-directed backlog end to end - keeping the platform healthy, secure, and continuously improving - while working across business and technical teams in a fast-paced, ITIL-governed delivery environment.

This is a hands-on, delivery-focused engineering role suited to someone who is highly organised, detail-oriented, and comfortable operating with precision inside strict government standard operating procedures.

Key Responsibilities

- Manage the customer-directed backlog across ITIL incident, problem, request, and change management
- Perform Elastic Stack platform lifecycle activities - version upgrades, security patching, health checks, and remediation across ECE (Elastic Cloud Enterprise) environment
- Build and maintain Logstash pipelines and onboard new data sources to agreed standards
- Design, build, and maintain Kibana dashboards, visualisations, and alerting for mission-critical systems
- Automate operational and configuration tasks using Ansible and Linux scripting
- Produce operational and executive reporting,



converting high-volume logs and telemetry into explicit, actionable insights
- Integrate data across enterprise sources (e.g. JDBC/SAP HANA, SAML, SNMP, Nginx, Dynatrace)
- Contribute to security, risk, and governance documentation, ensuring audit-ready outputs
- Bridge across multiple delivery, customer, and vendor teams to drive resolution and alignment
- Maintain accurate documentation and support effective knowledge transfer and long-term system sustainment

What You’ll Need

- Experience in platform, systems, or observability engineering within complex environments
- Hands-on experience with the Elastic Stack (Elasticsearch, Kibana, Logstash, Beats/Elastic Agent); ECE experience highly regarded
- Strong Linux administration (Red Hat Enterprise Linux preferred) and automation using Ansible and scripting
- Experience with ITIL service management - incident, problem, request, and change
- Experience with data integration and pipeline development
- Strong analytical and problem-solving skills, including turning high-volume logs into operational and executive reporting
- Excellent communication skills across both technical and non-technical stakeholders
- Ability to operate with precision within strict government SOPs and manage competing priorities

Desirable Experience

- Elastic Certified Engineer certified
- ITIL certification
- Experience in secure government or national security environments
- Familiarity with security and compliance frameworks such as ISM, PSPF, or Essential Eight
- Exposure to integrations including SAP HANA, SAML, SNMP, Nginx, and Dynatrace
- Red Hat certification (e.g. RHCSA)

Employment Type

Long-term contract and permanent employment options available

Security Clearance Requirements

Applicants must be Australian citizens and hold a current NV1 security clearance.

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📌 Elastic Engineer (Services Australia) (Australian Capital Territory)
🏢 Showtime Consulting
📍 Australian Capital Territory