Part-Time / Casual | South West Sydney | $38–$45 per hour + super

About Spirit Care

Spirit Care is a registered NDIS provider based in South West Sydney, delivering person-centred disability supports across our community.

Since commencing operations in late 2024, we have grown quickly and are continuing to strengthen the systems behind our services. We are now looking for an experienced and highly organised Accounts & NDIS Billing Officer to take ownership of our day-to-day billing, claims, payments and accounts receivable processes.

This is an important role within the business. We are looking for someone who doesn’t simply raise invoices — we need someone who follows the process from service delivery through to successful payment and reconciliation.

The Role

Working closely with the Director and management team, you will be responsible for ensuring services are invoiced correctly, NDIS claims are submitted promptly, payments are reconciled and outstanding accounts are actively followed up.

Your responsibilities will include:

Preparing and submitting NDIS claims, including bulk payment requests

Raising and issuing invoices to plan managers, self-managed participants and other funding bodies

Monitoring accounts receivable and maintaining accurate aged debtor records

Proactively following up overdue invoices and unpaid claims

Investigating rejected, disputed or partially paid invoices and following them through to resolution

Reconciling incoming payments against invoices and claims

Processing accounts payable, supplier invoices and staff reimbursements





Preparing payment runs as required

Maintaining accurate financial records across our accounting and operational systems

Identifying billing discrepancies, missing information and potential payment issues before they become larger problems

Providing regular updates to management on outstanding debtors, claims and payment issues

Assisting with general finance and accounts administration as required

About You

We are looking for someone who is organised, persistent and exceptionally detail-focused.

Ideally, you will have:

Previous experience in accounts receivable, accounts payable, billing or bookkeeping

NDIS billing and claiming experience — highly regarded

An understanding of NDIA-managed, plan-managed and self-managed funding arrangements

Experience with NDIS claiming systems and processes

Experience using Xero, MYOB or similar accounting software

Strong Excel and spreadsheet skills

Confidence reconciling payments and investigating discrepancies

Strong written and verbal communication skills

The confidence to professionally and persistently follow up outstanding accounts

The ability to manage priorities independently and follow matters through to completion





A high level of discretion when handling participant and financial information

Experience working within an NDIS provider, plan manager or disability services organisation will be particularly well regarded.

What We Offer

$38–$45 per hour + super (casual), depending on experience

Flexible part-time/casual hours

Remote/hybrid flexibility available following initial onboarding

Direct access to management and the ability to make improvements rather than simply follow outdated processes

An opportunity to become an significant part of a growing NDIS provider

Scope for the position to grow as the business continues to expand

How to Apply

Click Apply and attach your resume together with a short cover note outlining your accounts experience.

If you have worked with NDIS billing, provider claiming, plan managers or NDIS accounts receivable, please specifically mention this in your application.

Applicants with hands-on NDIS billing and claims experience will be highly regarded.

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📌 NDIS Billing & Accounts Officer - Remote/Hybrid (New South Wales)
🏢 Spirit Care
📍 New South Wales