Allianz Partners is seeking an experienced Platform Operations Manager to lead and optimise our Roadside Assistance and Mobility contact centre operations in Brisbane. You will coach and develop leaders, embed active management routines, and deliver commercial and customer outcomes across sales, service and retention.
You will oversee onshore and offshore teams, translate strategy into actionable goals, and drive KPI performance, quality and customer metrics while maintaining rigorous risk and
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📌 Platform Operations Lead – Roadside & Mobility (Brisbane City)
🏢 Allianz Partners
📍 Brisbane City
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