xceltium is seeking a Head of IT Service Delivery and Experience for a Sydney-based education-sector client. You’ll oversee frontline technology services, Contemporary Workplace engineering and training, shaping a service that is responsive, accessible and deeply people-focused.
You’ll drive a maturity path from core service delivery to self-service and automation, elevating ITSM and user-centric metrics while guiding collaboration across infrastructure, security, applications and data teams.
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📌 Strategic IT Service Delivery & Experience Leader (New South Wales)
🏢 Xceltium
📍 New South Wales
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