Job Description

We're looking for an early-career IT generalist to take on the day-to-day administration of a Cloud-centric environment — identity, endpoints, collaboration, and the cloud services that sit behind them. This is a hands-on role with genuine breadth. You'll work across AWS, Entra ID, Microsoft 365, Intune, Windows 11, networking, and Azure/AWS fundamentals, supported by a senior team who will give you direction and review your work.

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You don't need to know all of it on day one. You do need to be curious, methodical, and comfortable saying "I don't know yet — let me find out and come back to you." A large part of the job is turning what you learn into documentation: runbooks, implementation guides, and repeatable procedures that make the next person's job easier.

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Key responsibilities

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- Administer users, groups, and group membership in Microsoft Entra ID, including dynamic groups
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- Manage licence assignment and reclamation
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- Administer Conditional Access policies under guidance — creating, testing, and documenting changes
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- Manage Privileged Identity Management (PIM) role assignments, activations, and approvals
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- Configure and troubleshoot authentication methods, MFA registration, and password reset
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- Administer Teams, channels, and channel permissions
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- Build and maintain compliance policies and configuration profiles in Intune
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- Administer Windows Autopilot enrolment, profiles, and deployment
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- Manage local users, groups, permissions, BitLocker encryption, and Windows Firewall configuration
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- Research technical problems independently and develop operational runbooks and implementation guides
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About you

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- Working familiarity with the Microsoft 365 and Entra ID admin experience
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- Confident troubleshooting Windows 11 on real hardware
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- Clear written English, and the discipline to document what you did
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- Comfortable working in a ticketing or task-tracked environment
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- A genuine willingness to learn and comfort with not knowing
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- Asks questions and seeks direction when encountering unfamiliar changes
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- Communicates progress updates, blockers, and explicit handovers with the team
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- Desirable: Exposure to Intune, Autopilot, or Android enterprise management
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- Desirable: Experience with VPN or Zero Trust network access (Twingate, Tailscale, or similar)
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📌 IT Systems Administrator (South Australia)
🏢 AppIQ
📍 South Australia