Deakin HELP at Deakin University is seeking an experienced, customer-focused Manager to lead the Deakin HELP team and shape the next phase of our support services. Based at either Melbourne Burwood or Geelong Waterfront Campus with hybrid work, you will guide a critical function that connects students, staff and external stakeholders with information, guidance and solutions.
You will align people, data and insights to deliver a coordinated, high-quality customer experience, turn complexity into