Optus Enterprise is seeking a Specialist Care Consultant to coordinate sensitive and complex customer cases from start to finish. You will collaborate with experts, team leaders and stakeholders to investigate concerns, negotiate outcomes and enhance support for vulnerable customers.
This role operates within a 24/7 specialist support setting with a rotating roster including day, evening, overnight, weekend and public holidays. Hybrid working is available after 6 months.
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📌 Care Solutions Consultant for Complex Vulnerable Cases (Adelaide)
🏢 Optus Enterprise
📍 Adelaide
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