BYD Australia is seeking a Customer Excellence Specialist based in our Mulgrave office within the Quality Assurance Division to turn dealer service data into transparent insights. You will support improvements in service quality, customer experience and dealer network standards across Australia.
The role involves developing analytics frameworks, dashboards, and reporting to inform business decisions. A fixed-term contract with potential to transition to permanent reflects the growth trajectory of BYD
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📌 Customer Excellence Analyst – QA & Data Insights (Melbourne)
🏢 BYD Australia
📍 Melbourne
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