Join our team at Sunlight Bathrooms as the Showroom Manager in our Highett store.
For over 20 years, Sunlight has built a reputation for quality products, expert advice and a seamless customer experience. We are now seeking a Showroom Manager who can lead by example, drive performance and build genuine customer relationships.
What the role involves:
Showroom Management
Drive showroom sales performance - working face-to-face with our clients and alongside the team on the floor to achieve targets.
Identify trends and analyse feedback to optimise showroom performance.
Manage the full order lifecycle: quoting, sales orders, supplier purchasing, and final dispatch.
Oversee store financials - GP performance, cost controls & regular reporting.
Maintain a beautiful showroom by creating and maintaining dynamic displays.
Build and maintain robust supplier relationships.
Ensure every customer interaction reflects our high standards of service.
Team Management
Lead, coach and develop a small team to grow and deliver exceptional service.
Manage rosters and day-to-day HR for showroom staff.
Collaborate on strategy,
product range and growth initiatives.
What makes this role different:
Collaborative leadership that values your input and actually rewards performance.
Above market base salary supplemented by commission tied to store success.
Join a long-standing business with a history in the local community.
Real autonomy - run the day-to-day, identify solutions and influence change.
Join a company that’s actually investing in their systems, team and future.
About you:
3+ years in retail management - bathroom and building experience preferred.
Results-driven with strong commercial acumen.
Confident with managing people and relationships.
Experience with inventory and order management systems.
A natural leader who exhibits extreme ownership and coaches rather than dictates.
Highly organised with exceptional attention to detail and strong problem-solving skills.
About the role:
5-day working week, ongoing Saturday availability required.