Lyra Technology Group, through Concept Data in Adelaide, seeks a Service Desk Engineer Level 2 to deliver advanced technical support for clients. You will act as escalation for Level 1, mentor junior staff, manage ticket lifecycles, and drive service improvements in a growing MSP setting.
The role offers hybrid work with two days from home, working with senior engineers on diverse technologies and client environments.
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📌 Senior Service Desk Engineer (Level 2) – Hybrid MSP (Adelaide)
🏢 Rgit Australia
📍 Adelaide
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