Senior Collections Lead — Empathy, Compliance & Optimization (Brisbane City)

Senior Collections Lead — Empathy, Compliance & Optimization (Brisbane City)

03 Sep
|
Trilogy Care
|
Brisbane City

03 Sep

Trilogy Care

Brisbane City

Trilogy Care Pty Ltd in Brisbane is seeking a Senior Collections Officer to manage a portfolio of high-value and sensitive accounts, balancing empathy with compliant collections practices. You will coach junior staff, drive sustainable payment plans and deliver explicit reporting.

The role emphasizes handling hardship with sensitivity, improving processes, and leveraging AI-enabled tools to support decision making within a regulated health care context.

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📌 Senior Collections Lead — Empathy, Compliance & Optimization (Brisbane City)
🏢 Trilogy Care
📍 Brisbane City

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