Due to our ongoing growth, we've created a new position for a Distribution Planner to join our team and support the Customer Operations department. This is a great opportunity to work within a dynamic FMCG business and build strong relationships with all our delivery partners.
This is a full time role based at our Carrum Downs office, working a 9-day fortnight - 5:00am to 2:00pm, Monday to Friday, with every second Friday off (with potential for a later start down the track).
Key Responsibilities
- Optimise driver runs - plan and adjust routes, cover contingencies, arrange relief/replacement deliveries
- Schedule deliveries - set start/unloading times, ensure correct labels and orders go out on time
- Manage delivery partners - maintain relationships with drivers/couriers, spot-check dock behaviour
- Resolve issues - handle delivery complaints and update customers/stakeholders
- Ensure compliance - keep records up to date, run regular partner reviews
About You
- 2-3 years' experience in a Customer Service oriented role
- Experience in logistics, supply chain or fleet allocation highly desirable but not essential
- Excel & over strong computer skills required
- Excellent written and verbal communication skills and a keen eye for detail
- Ability to manage priorities and work autonomously to meet tight deadlines
- Able to problem solve
Please Note: Candidates must have full work rights in Australia - Australian Citizen or New Zealand Citizen.
Why you'll love working here
- Free secure on-site parking - No stress, no spend
- Internal progression
- Free on-site gym, physio & annual health check - We look after your body, not just your shift
- Food discounts - Enjoy the meals you help make
- Family fun days & team events - Work that feels like a community
- Real career stability - Be part of a growing, well-established business
- EAP - Employee Assistance Programme
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📌 Distribution Planner (Melbourne)
🏢 Lite n’ Easy
📍 Melbourne
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