03 Sep
|
The Colley Terrace Hotel
|
Adelaide
03 Sep
The Colley Terrace Hotel
Adelaide
The Restaurant Manager is a pivotal role at The Colley Hotel, a dynamic multi-faceted hospitality venue located in the heart of Glenelg, SA. The Restaurant Manager is responsible for ensuring the smooth daily operations of the hotel restaurant, with a focus on exceptional customer service and effective management of the team.
What you'll be doing
Manage the day-to-day operations of the restaurant to ensure efficient and smooth service
Recruit, lead, train, mentor and supervise front of house staff
Prepare staff rosters and manage labor costs to maximise operational efficiency
Deliver outstanding customer service and professionally resolve customer feedback and complaints
Ensure compliance with Food Safety Standards, Workplace Health and Safety (WHS), liquor licensing requirements and company policies.
Monitor stock levels, order supplies and maintain strong supplier relationships
Manage budgets, control food and beverage costs and improve profitability
Monitor sales performance and implement initiatives to increase revenue and customer satisfaction
Work closely with the kitchen team to maintain exceptional food quality, presentation and service standards
Prepare operational and financial reports for senior management
Assist with marketing initiatives, promotions and community engagement activities
Foster a positive workplace culture built on teamwork, accountability and continuous improvement
What we're looking for
Minimum 3 years of experience in a similar Restaurant Manager role within the hospitality industry
Strong leadership and people management skills, with the ability to motivate and develop a team
Excellent communication and interpersonal skills, with the ability to interact with guests and staff at all levels
Proficient in using hotel management software and point-of-sale systems, H&L; system
Thorough understanding of hotel operations, including high-quality customer service, food and beverage
Demonstrated ability to work under pressure and make quick decisions to resolve issues
A passion for the hospitality industry and a commitment to delivering exceptional customer service
What we offer
The Colley Hotel is committed to providing a positive and rewarding work environment for our employees. We offer a competitive salary, opportunities for career advancement, and a range of benefits, including:
- Comprehensive training and development programs
- Discounted hotel dining options
- A vibrant, collaborative, and supportive team culture
About us
The Colley Hotel is a leading hospitality destination in Glenelg, South Australia, offering a range of dining, and event facilities. With a strong focus on exceptional customer service and a commitment to sustainable practices, we pride ourselves on creating memorable experiences for our guests. As a growing business, we are always seeking talented and passionate individuals to join our team and contribute to our continued success.
#J-18808-Ljbffr
📌 Restaurant Manager (Adelaide)
🏢 The Colley Terrace Hotel
📍 Adelaide