As Practice Manager/ dental coordinator, you'll be responsible for a blend of reception duties and administrative/management tasks. You'll ensure systems run smoothly, support the clinical team, and help shape the ongoing development of the practice. This role suits someone who enjoys variety, thrives in a close-knit environment, and takes pride in running an efficient, welcoming practice.

Key responsibilities

Oversee daily practice operations and workflow

Manage reception duties, patient bookings, and enquiries

Perform weekly administrative and management tasks

Support the practice owner with scheduling and organisational duties

Lead daily huddles and assist with team communication

Assist with financial reporting, KPIs, and basic bookkeeping (Xero)

Manage HR tasks including onboarding, recruitment, and staff support

Maintain stock levels, ordering, and supplier relationships

Help with marketing, patient engagement, and local community presence





Maintain compliance with infection control standards and clinic policies

About you

Experience in dental or healthcare administration/management preferred

Friendly, approachable, and confident engaging with patients

Familiarity with Xero is desirable, but training can be provided

Highly organised, reliable, and able to work independently

Solid communicator with a hands-on, team-focused attitude

About us

Spring Mountain Dental Surgery is a privately owned clinic committed to high-quality care and building long-term patient relationships.

Supportive, close-knit team environment

Opportunity to influence practice systems and processes

A role with autonomy and variety

A caring workplace where patient relationships come first

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📌 dental coordinator\practice manager (City of Ipswich)
🏢 SC dental care
📍 City of Ipswich