Simpro Software Pty Ltd in Melbourne, VIC, AU, is seeking a Customer Support Technician, Level 1, to engage with customers and internal stakeholders, delivering timely, empathetic support in a cloud-based product suite.
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You will manage inbound queries by phone or chat, troubleshoot issues, document cases, and collaborate across teams to drive quick problem-solving and a better customer experience.
📌 Rapid-Response Cloud Support Technician (Victoria)
🏢 simPRO Software
📍 Victoria
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