Who We Are At Reef, we connect top offshore talent with established Australian businesses. We work with serious companies looking for long-term hires, and we only place candidates we'd back ourselves.
About the Role We're hiring a Property Management Assistant to support a residential Australian property portfolio. You'll handle day-to-day administration across tenancy documentation, maintenance coordination, arrears follow-up and stakeholder communication. The client operates across Australian states, so broad familiarity with Australian residential PM processes is required.
This is a fully remote, full-time role working core Australian business hours (AEST or as aligned to the client's operating timezone).
Key Responsibilities
- Prepare and manage tenancy documentation, renewals, addendums and compliance files
- Process applications and references, schedule inspections and update condition reports
- Log, triage and track maintenance requests with trades, owners and tenants
- Monitor arrears and issue reminders, notes and reports to the local PM lead
- Keep the PM database accurate with clean notes, tasks and document links
- Produce weekly activity summaries and ad hoc reports as requested
- Minimum 2 years in residential property management administration or an assistant PM role
- Hands-on experience with PropertyTree preferred; other PM platforms considered
- Solid understanding of Australian residential tenancy processes and terminology
- Confident managing contracts, maintenance pipelines, arrears and inspection scheduling
- Clear spoken English and professional written communication
- Available full time, working core Australian business hours
- Reliable internet, your own computer suitable for remote work, and a quiet working environment with a quality microphone or headset
- Competitive base salary
- Direct contract with an established, growing Australian business
- Clear growth path as the business scales
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📌 Property Manager | Remote | Day Shift (Newcastle City Council)
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